DAE /PLAYBACK ISSUE -unsatisfied customer! HELP
HELLO FOLKS,
First off, I do enjoy what Pro tools has to offer but as of late, I want to throw my DIGI 002R right out the window! PROBLEM #1, We have had our DIGI 002R for less than a year, and the power harness goes out for no reason. If your mute light stays on with no other yellow lights, that means your harness went out. From my research it is a very common problem, yet Digi to my knowledge hasn't recalled the product or announced the issue to the public. However, they do resolve the problem and overnight mail you the piece. PROBLEM #2, I am recieving the following problem: "DAE, cant get audio from the disk fast enough. your disk may be too slow or too fragmented. a firewire disk may be having trouble due to the extra firewire bandwidth or cpu load." IF ANYONE CAN HELP with #2, please post, we really need our studio up and running asap.... Obviously I am a tadbit disgruntled, more frustrated than anything, $1,500 didn't even last half a year with no problems..hahahah wow, signed, please help THANK YOU ALL. |
Re: DAE /PLAYBACK ISSUE -unsatisfied customer! HELP
Hopefully you are not putting sessions on your system drive, or you have tried a different firewire drive?
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Re: DAE /PLAYBACK ISSUE -unsatisfied customer! HE
UH O, why do u say that...lol
they are all on my hard drive |
Re: DAE /PLAYBACK ISSUE -unsatisfied customer! HE
What is the error number in the message?
Also, please provide a complete system profile - computer model, OS version, PT version, attached peripherals and any other pertinent info. It is strongly recommended that you not use your system drive for recording and playing back Pro Tools sessions. |
Re: DAE /PLAYBACK ISSUE -unsatisfied customer! HELP
Quote:
before you defenestrate your audio interface, you may want to do a bit more with your system to make sure it is running smoothly. |
Re: DAE /PLAYBACK ISSUE -unsatisfied customer! HE
Thanks for responding,
here is all the info that I came up with . error # is (-9073) . HP pavillion . version 5.12600 . build 2600 . windows xp . pentium 4 . 2.8 GHZ . 512 MB physical memory' . system model # DQ099A-ABA-A340N . Standard internal firewire drive ( we do not know the brandname) If you got any pointers, please respond. Should we be saving our pro tools sessions to a portable hard drive? |
Re: DAE /PLAYBACK ISSUE -unsatisfied customer! HELP
[QUOTE]
Quote:
de·fen·es·trate P Pronunciation Key (de-fen-i-strat) tr.v. de·fen·es·trat·ed, de·fen·es·trat·ing, de·fen·es·trates To throw out of a window. I missed that one on the SAT verbal section. I learned something new today. I love this forum. |
Re: DAE /PLAYBACK ISSUE -unsatisfied customer! HE
Usually, *internal* hard drives are IDE, EIDE, SCSI, etc. -- but not Firewire.
Protools (as well as most other recording software I've used) works better and faster if you have a dedicated drive for audio files. Especially with a big session. Stu |
Re: DAE /PLAYBACK ISSUE -unsatisfied customer! HE
DRD32,
I was recently having this same problem (same error message and error code). My hard drive was going bad. It hadn't completely failed yet, but was on it's way out. I replaced the drive and the errors stopped. Hope this helps, Greg |
Re: DAE /PLAYBACK ISSUE -unsatisfied customer! HE
thank you all for your help...
i have since attached a external HD and moved sessions over to it...However, we have two big sessions on our computers HD and they still can't be opened... |
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