Can't link my Avid master account to the Avid community
 

I get an error message when trying to link my Avid master account to the Avid community account. I'd love to be able to ask some questions over there so if anyone has a solution for this that'd be great!

Re: Can't link my Avid master account to the Avid community
 

Sorry to hear you're having trouble. Please complete your address info in your Avid account and we'll try linking the accounts.

Re: Can't link my Avid master account to the Avid community
 

Thank you, I've completed my address.

Re: Can't link my Avid master account to the Avid community
 

hello there.

I created the account for you in community.avid.com and will email you the information. I also manually linked it for you as well.

Marianna

Re: Can't link my Avid master account to the Avid community
 

Hello Marianna,

I'm having exactly the same issue with the Avid Community account.

I created an Avid Master account, but when trying to create an Avid community account, I get the following error message:

"There was an error executing your request. Please try again."

Am I missing something?
Could you please help me with this?

Thanks,
Amy

Re: Can't link my Avid master account to the Avid community
 

Hi Amy
email me directly at [email protected] and send along your MyAvid email address and the community name you used or want to use. I will assist.
Marianna

Re: Can't link my Avid master account to the Avid community
 

Thank you Marianna!

Just sent you the details.

Re: Can't link my Avid master account to the Avid community
 

All set Amy.... I responded and you have mail..... and a new account on community.avid.com
Marianna

Re: Can't link my Avid master account to the Avid community
 

Thank you so much!!!