Access violation while translating tracks
 

Hello

I have never downloaded a single cracked plug-in, and never will (and I wouldn't even know how to do it :o). BUT I get Access violation reports from PT LE quite often now. The most typical is "Access violation while translating tracks" when I try to save and my work is lost, and Pro Tools becomes unable to perform the exit command because of this "access violation". Sometimes I can also get: "Could not complete open Recent Session 2 Command Because Access Violation Occurred While Translating Tracks".

People on this forum make lots of offhand remarks like "I know you're suppose to get this problem with some plug-ins" etc, but I do not know, and would greatly appreciate it if there was a helpful all-rounder page that explained in simple terms for a no-tech person like myself where I should start. After hours of searching, I have found nothing in the forum that would address the issue in simple and practical terms. A procedure chart, preferably with the less cumbersome solutions first - I would hate to have to reinstall everything.

I do use freeware plug-ins through that wonderful FXpansion wrapper and have done so for well over a year, but have not had problems earlier - and I mainly use PT plugs and UAD at the moment. If I decide to remove the freebies, do I simply move the dll files from the vst plug-in folder to some other folder and re-run the wrapper?

With hopes for understanding explanations from people who know (or can make better educated guesses than I can).

with thanks in advance,

Korkman

----------------------------
PC laptop dualcore T4200 @ 2 GHz, 3 GB RAM + ext hard drive via eSata cable, Windows XP Professional SP 3, Pro tools le 7.3.

Re: Access violation while translating tracks
 

a previous post of mine...

its plainly obvious that it can happen with legit or not legit plugs but some people use the "cracked plugs" excuse as there doesnt seem to be any answers forcoming from digi.

infact, the more threads that appear relating to the subject the more they seem to get ignored (beyond the old cracked plugs excuse)

my guess is that either digi havent the first clue whats causing it or else they do know, cant fix it and choose to ignore it.

its a strange one alright.

Re: Access violation while translating tracks
 

Thanks, yes, I'd read you post but not seen replies that would help. :(

A strange and far from innocuous problem. I mean, some people seem to write that they get this on exciting pro tools only and that it does not really do any harm, but I get these e.g. just after a bounce (pt probably trying to save but somehow fails) and then I can no longer save my session. So the work is lost. I can usually open it again and work or so it seems for now, but I'm worried. Is there some standard procedure for when you have problems with PT ... I've seen people saying "thrash your prefs" but I have to say I do not really know what that means or how it is done exactly. I'm ready to start trying things if I get some suggestions! I'm in the middle of a project here so I will not go back to my ghost of a couple of weeks back just yet, as I have never done it feel unsure about it.

best,

Korkman

Re: Access violation while translating tracks
 

There is a tech support utility which can do the trashing for you:

http://www.digidesign.com/index.cfm?...&categoryid=36

You need also to review whether your plugin versions are compatible with your respective PT version:

http://www.digidesign.com/index.cfm?...n=news_details

Re: Access violation while translating tracks
 

If you post a Sandra report, that may help get more ideas
Help us help you - what you need to know before posting!

Re: Access violation while translating tracks
 

I'm sorry, I'm very clumsy with the tech side of stuff, and have never done a Sandra report. I'll get to it once this big deadline with my current project is off my hands ... hopefully I can manage it before my access violation problems make work impossible. If it does not, then I'll be done by Saturday and will have next week to dig out all the info I can from my laptop. Here's a small addition to my symptoms description so far:

I just got a report saying:

"Pro Tools was unable to Auto Backup Your Session. (If your session was on a read-only .... etc" which might suggest I have a problem with the connection to the external hard disk drive: would that show up as an access violation also?). There was an addition to this message saying (Error was: Access violation occurred). I could not save my work, but I managed to export the midi files I was working on, so I'll simply try again. I was using Miroslav Philharmonic, SampleTank (the version I got with Pro tools in the Ignition Pack), and had an instance of Trillian (Spectrasonics) in a disactivated track.

I can think of a number of things I might be doing wrong, like keeping a low sample rate so I could play real time with the various tracks etc, so I might have been pushing CPU limits, but ... tell me if you think that might be related.

Anyway: hope this info is of some use. If not, then could you please (I realize I'm being a baby here, but) direct me to a page where an easy explanation is given regarding Sandra reporting and suchlike.

best,

Korkman

ps. I also had problems when mixing with UAD stuff a few days back, namely inserting ATA Mellowmouse on tracks tended to throw me out of pro tools so fast it could not even give me an error message.

Re: Access violation while translating tracks
 

This should cover it for you.

http://duc.digidesign.com/showthread.php?t=133039

Re: Access violation while translating tracks
 

Thank you guys, these pointers do give me a lot to work on! :-) I'll get back to you when I've had the time to use this info. I'll start with thrashing prefs, now that I know how to, since plugs quite likely are not the main issue in my case. I'll just make a new ghost first.

best,

Petter

Re: Access violation while translating tracks
 

About Ghost,

I have discovered that ghost images and drive copys can lose the authorizations to non-ilok plug-ins and apps. To overcome this, If t matters to you Try Acronis True Image for duplicating drives.

Re: Access violation while translating tracks
 

Thank you Tom, thank you guys! I downloaded the tech support utility and thrashing prefs was really made simple! I'll get back to mixing now, and hope to soon post a follow-up saying my problems are gone.

best,

Petter

Re: Access violation while translating tracks
 

SANDRA report and new problems


Hello again -

Thank you for the instructions earlier, I found Sandra and paste the report below. I've also trashed prefs. I seem to be getting new problems. If the Sandra report helps identify the source then great. If not, I'll keep working and keep a log. :o

New problem: While editing audio in pro tools, I've had the screen go funny, and sometimes but not always this was accompanied by an "access violation" report. Defining "funny": lines between various parts in the editing screen disappear, mouse trails with weird colors and textures. The problem partially affected my desktop as well, but went away when I closed PT. I can reopen the session without problems (but the problem does seem to reappear). It happened also under conditions where CPU usage was relatively low.

I do use some equipment and plugs that may cause part of my problems (do tell me if you think one of these sound like the problem): wireless mouse, UAD solo-2 dsp card in my PCIe slot, Western Digital external HD in eSata port rather than f/w, sometimes I also run freeware plug-ins and also stuff like Massey's great demo plug RTAS do not seem to be on the list of plugs to use. I'm on PT LE 7.3.

The Sandra report is unfortunately in French (although I chose English in the installation menu, go figure) but I assume you'll be able to decode the main info irrespectively.

Thanks!

SiSoftware Sandra

Système
Modèle : Zepto M15a
Groupe de Travail : WORKGROUP
Nom de l'Hôte : laptop
Utilisateur : Sing!

Processeur
Modèle : Pentium(R) Dual-Core CPU T4200 @ 2.00GHz
Vitesse : 2GHz
Noyaux par Processeur : 2 Unité(s)
Threads par Noyau : 1 Unité(s)
Type : Mobile, Double Coeur
Cache de Données Interne : 2x 32ko, Synchrone, Ecriture Directe, jeu à 8 voies, 64 octets de taille de ligne
Cache sur Carte L2 : 1Mo, ECC, Synchrone, ATC, jeu à 4 voies, 64 octets de taille de ligne, 2 partages de threads

Système
Compatibilité de Plate-forme : Intel Centrino
Carte mère : Zepto M15a
BIOS Système : Phoenix Technologies LTD 1.02.23ZC 06/30/2009
Bus : PCI PCIe IMB USB i2c/SMBus
Support MP : Non
APIC MP : Oui
Mémoire Totale : 3Go DDR3 SO-DIMM

Chipset
Modèle : Clevo PM45 Mobile Controller Hub
Vitesse du Bus Principal : 4x 200MHz (800MHz)
Mémoire Totale : 4Go DDR3 SO-DIMM
Vitesse du Bus Mémoire : 2x 400MHz (800MHz)

Module(s) de Mémoire
Module de Mémoire : Aeneon AET860SD00-25DC07X 2Go DDR2 SO-DIMM PC2-6400U DDR2-800 (4-5-5-18 3-23-6-3)
Module de Mémoire : Aeneon AET860SD00-25DC07X 2Go DDR2 SO-DIMM PC2-6400U DDR2-800 (4-5-5-18 3-23-6-3)

Système Vidéo
Adaptateur Vidéo : NVIDIA GeForce G 105M (8 SP 200MHz, 512Mo DDR2 2x248MHz, PCIe 2.00 x16)

Processeurs Graphiques

Dispositifs de Stockage Physiques
ST9250421AS (250Go, SATA300, 2.5", 7200rpm, NCQ, 16Mo Cache) : 233Go (C:)
WD My Book 500.1Go (SATA300, NCQ) : 466Go (E:)
TSSTcorp CDDVDW SN-S083C (SATA150, DVD+-RW, CD-RW, 2Mo Cache) : N/A (D:)

Dispositifs de Stockage Logiques
Disque Dur (C:) : 233Go (NTFS) @ ST9250421AS (250Go, SATA300, 2.5", 7200rpm, NCQ, 16Mo Cache)
My Book (E:) : 466Go (NTFS) @ WD My Book 500.1Go (SATA300, NCQ)
CD-ROM/DVD (D:) : N/A @ TSSTcorp CDDVDW SN-S083C (SATA150, DVD+-RW, CD-RW, 2Mo Cache)

Périphériques
Contrôleur Hub LPC 1 : Clevo (ICH9M) LPC Interface Controller
Périphérique Audio : Clevo (ICH9) HD Audio Controller
Codec Audio : Realtek Semiconductor Realtek 662 High Definition Audio
Codec Audio : Motorola Motorola SM56 Data Fax Modem
Port(s) Série(s) : 1
Contrôleur de Disque : Clevo (ICH9) Mobile 2 port Serial ATA Storage Controller 1
Contrôleur de Disque : Clevo (ICH9) Mobile 2 port Serial ATA Storage Controller 2
Contrôleur USB 1 : Clevo (ICH9) USB Universal Host Controller
Contrôleur USB 2 : Clevo (ICH9) USB Universal Host Controller
Contrôleur USB 3 : Clevo (ICH9) USB Universal Host Controller
Contrôleur USB 4 : Clevo (ICH9) USB2 Enhanced Host Controller
Contrôleur USB 5 : Clevo (ICH9) USB Universal Host Controller
Contrôleur USB 6 : Clevo (ICH9) USB Universal Host Controller
Contrôleur USB 7 : Clevo (ICH9) USB Universal Host Controller
Contrôleur USB 8 : Clevo (ICH9) USB2 Enhanced Host Controller
Contrôleur SMBus Système 1 : Intel 801xx/63xx SMBus

Imprimantes et Fax
Imprimante : Microsoft XPS Document Writer (600x600, Rendu des Couleurs)
Imprimante : HP Photosmart C4400 series (1200x1200, USB, Rendu des Couleurs)
Imprimante : CutePDF Writer (4000x4000, Rendu des Couleurs)

Services Réseau
Adaptateur(s) Réseau(x) : Realtek PCIe GBE Family Controller - Packet Scheduler Miniport
Adaptateur(s) Réseau(x) : 802.11n Wireless LAN Card - Packet Scheduler Miniport (Ethernet, 135Mbps)
Adaptateur(s) Réseau(x) : TAP-Win32 Adapter V9 - Packet Scheduler Miniport

Gestion de l'Énergie
Etat de la Ligne AC : Connecté
Batterie No 1 : 100%

Système(s) d'Exploitation
Système Windows : Microsoft Windows XP Professionnel 5.01.2600 (Service Pack 3)
Compatibilité de Plate-forme : x86

Re: Access violation while translating tracks
 

I suggest you switch off your wireless adapter in Bios.

Other suggestions are to switch off the HD Audio Controller and the codecs!

Moreover download the DPC latency checker to check the latencies of your computer.
http://www.thesycon.de/deu/latency_check.shtml

Re: Access violation while translating tracks
 

I'd uninstall all the free plugins and make sure the ones you leave are compatible with pro tools until you get this fixed. Also, try removing video driver and using the windows one and turn of speed stepping in BIOS if you have it.

Re: Access violation while translating tracks
 

Little time for music, and when I do it goes sour BUT today I came to realize one thing that might explain my problems!:D!
When I moved over to my laptop, I forgot to upgrade from PT LE 7.3 to 7.3.1. ... and now there's a newer version still! Well, I'll complain again if problems persist, but today I've worked a full day on a song and had no problems whatsoever. We'll see what happens when I return to old songs and work with the UAD card, though. That'll be next week.

thanks for the help so far!

Petter

ps. I have a separate hardware profile in which all network stuff is killed, and the utility mentioned gave me an ok for running video and audio stuff as long as that profile is in use.

Re: Access violation while translating tracks
 

This happens to me all the time, especially running multiple tabs in Google Chrome and being on a wireless adpater. After loading a session or two I get this error and it forces me to end task on pro tools. I save manually often. It seems like there is a memory management related issue. I don't know the cause but i get memory access violations. I run a clean system too, and run free VST's using fxpansions wrapper too.

To give you a non techy answer, I would avoid the internet while in sessios if possible. When i dont have the wireless adapter on, I don't get this crap. I am going to run a normal wired cable from my router and see if my wired adapter performs any better since muy cable modem is in the office where my workstation is.

I know the advice is stay off the net but sometimes I need clients to get stuff. I am willing to bet a wired adapter will do way better.