Re: Access violation while translating tracks
 

SANDRA report and new problems


Hello again -

Thank you for the instructions earlier, I found Sandra and paste the report below. I've also trashed prefs. I seem to be getting new problems. If the Sandra report helps identify the source then great. If not, I'll keep working and keep a log. :o

New problem: While editing audio in pro tools, I've had the screen go funny, and sometimes but not always this was accompanied by an "access violation" report. Defining "funny": lines between various parts in the editing screen disappear, mouse trails with weird colors and textures. The problem partially affected my desktop as well, but went away when I closed PT. I can reopen the session without problems (but the problem does seem to reappear). It happened also under conditions where CPU usage was relatively low.

I do use some equipment and plugs that may cause part of my problems (do tell me if you think one of these sound like the problem): wireless mouse, UAD solo-2 dsp card in my PCIe slot, Western Digital external HD in eSata port rather than f/w, sometimes I also run freeware plug-ins and also stuff like Massey's great demo plug RTAS do not seem to be on the list of plugs to use. I'm on PT LE 7.3.

The Sandra report is unfortunately in French (although I chose English in the installation menu, go figure) but I assume you'll be able to decode the main info irrespectively.

Thanks!

SiSoftware Sandra

Système
Modèle : Zepto M15a
Groupe de Travail : WORKGROUP
Nom de l'Hôte : laptop
Utilisateur : Sing!

Processeur
Modèle : Pentium(R) Dual-Core CPU T4200 @ 2.00GHz
Vitesse : 2GHz
Noyaux par Processeur : 2 Unité(s)
Threads par Noyau : 1 Unité(s)
Type : Mobile, Double Coeur
Cache de Données Interne : 2x 32ko, Synchrone, Ecriture Directe, jeu à 8 voies, 64 octets de taille de ligne
Cache sur Carte L2 : 1Mo, ECC, Synchrone, ATC, jeu à 4 voies, 64 octets de taille de ligne, 2 partages de threads

Système
Compatibilité de Plate-forme : Intel Centrino
Carte mère : Zepto M15a
BIOS Système : Phoenix Technologies LTD 1.02.23ZC 06/30/2009
Bus : PCI PCIe IMB USB i2c/SMBus
Support MP : Non
APIC MP : Oui
Mémoire Totale : 3Go DDR3 SO-DIMM

Chipset
Modèle : Clevo PM45 Mobile Controller Hub
Vitesse du Bus Principal : 4x 200MHz (800MHz)
Mémoire Totale : 4Go DDR3 SO-DIMM
Vitesse du Bus Mémoire : 2x 400MHz (800MHz)

Module(s) de Mémoire
Module de Mémoire : Aeneon AET860SD00-25DC07X 2Go DDR2 SO-DIMM PC2-6400U DDR2-800 (4-5-5-18 3-23-6-3)
Module de Mémoire : Aeneon AET860SD00-25DC07X 2Go DDR2 SO-DIMM PC2-6400U DDR2-800 (4-5-5-18 3-23-6-3)

Système Vidéo
Adaptateur Vidéo : NVIDIA GeForce G 105M (8 SP 200MHz, 512Mo DDR2 2x248MHz, PCIe 2.00 x16)

Processeurs Graphiques

Dispositifs de Stockage Physiques
ST9250421AS (250Go, SATA300, 2.5", 7200rpm, NCQ, 16Mo Cache) : 233Go (C:)
WD My Book 500.1Go (SATA300, NCQ) : 466Go (E:)
TSSTcorp CDDVDW SN-S083C (SATA150, DVD+-RW, CD-RW, 2Mo Cache) : N/A (D:)

Dispositifs de Stockage Logiques
Disque Dur (C:) : 233Go (NTFS) @ ST9250421AS (250Go, SATA300, 2.5", 7200rpm, NCQ, 16Mo Cache)
My Book (E:) : 466Go (NTFS) @ WD My Book 500.1Go (SATA300, NCQ)
CD-ROM/DVD (D:) : N/A @ TSSTcorp CDDVDW SN-S083C (SATA150, DVD+-RW, CD-RW, 2Mo Cache)

Périphériques
Contrôleur Hub LPC 1 : Clevo (ICH9M) LPC Interface Controller
Périphérique Audio : Clevo (ICH9) HD Audio Controller
Codec Audio : Realtek Semiconductor Realtek 662 High Definition Audio
Codec Audio : Motorola Motorola SM56 Data Fax Modem
Port(s) Série(s) : 1
Contrôleur de Disque : Clevo (ICH9) Mobile 2 port Serial ATA Storage Controller 1
Contrôleur de Disque : Clevo (ICH9) Mobile 2 port Serial ATA Storage Controller 2
Contrôleur USB 1 : Clevo (ICH9) USB Universal Host Controller
Contrôleur USB 2 : Clevo (ICH9) USB Universal Host Controller
Contrôleur USB 3 : Clevo (ICH9) USB Universal Host Controller
Contrôleur USB 4 : Clevo (ICH9) USB2 Enhanced Host Controller
Contrôleur USB 5 : Clevo (ICH9) USB Universal Host Controller
Contrôleur USB 6 : Clevo (ICH9) USB Universal Host Controller
Contrôleur USB 7 : Clevo (ICH9) USB Universal Host Controller
Contrôleur USB 8 : Clevo (ICH9) USB2 Enhanced Host Controller
Contrôleur SMBus Système 1 : Intel 801xx/63xx SMBus

Imprimantes et Fax
Imprimante : Microsoft XPS Document Writer (600x600, Rendu des Couleurs)
Imprimante : HP Photosmart C4400 series (1200x1200, USB, Rendu des Couleurs)
Imprimante : CutePDF Writer (4000x4000, Rendu des Couleurs)

Services Réseau
Adaptateur(s) Réseau(x) : Realtek PCIe GBE Family Controller - Packet Scheduler Miniport
Adaptateur(s) Réseau(x) : 802.11n Wireless LAN Card - Packet Scheduler Miniport (Ethernet, 135Mbps)
Adaptateur(s) Réseau(x) : TAP-Win32 Adapter V9 - Packet Scheduler Miniport

Gestion de l'Énergie
Etat de la Ligne AC : Connecté
Batterie No 1 : 100%

Système(s) d'Exploitation
Système Windows : Microsoft Windows XP Professionnel 5.01.2600 (Service Pack 3)
Compatibilité de Plate-forme : x86

Re: Access violation while translating tracks
 

I suggest you switch off your wireless adapter in Bios.

Other suggestions are to switch off the HD Audio Controller and the codecs!

Moreover download the DPC latency checker to check the latencies of your computer.
http://www.thesycon.de/deu/latency_check.shtml

Re: Access violation while translating tracks
 

I'd uninstall all the free plugins and make sure the ones you leave are compatible with pro tools until you get this fixed. Also, try removing video driver and using the windows one and turn of speed stepping in BIOS if you have it.

Re: Access violation while translating tracks
 

Little time for music, and when I do it goes sour BUT today I came to realize one thing that might explain my problems!:D!
When I moved over to my laptop, I forgot to upgrade from PT LE 7.3 to 7.3.1. ... and now there's a newer version still! Well, I'll complain again if problems persist, but today I've worked a full day on a song and had no problems whatsoever. We'll see what happens when I return to old songs and work with the UAD card, though. That'll be next week.

thanks for the help so far!

Petter

ps. I have a separate hardware profile in which all network stuff is killed, and the utility mentioned gave me an ok for running video and audio stuff as long as that profile is in use.

Re: Access violation while translating tracks
 

This happens to me all the time, especially running multiple tabs in Google Chrome and being on a wireless adpater. After loading a session or two I get this error and it forces me to end task on pro tools. I save manually often. It seems like there is a memory management related issue. I don't know the cause but i get memory access violations. I run a clean system too, and run free VST's using fxpansions wrapper too.

To give you a non techy answer, I would avoid the internet while in sessios if possible. When i dont have the wireless adapter on, I don't get this crap. I am going to run a normal wired cable from my router and see if my wired adapter performs any better since muy cable modem is in the office where my workstation is.

I know the advice is stay off the net but sometimes I need clients to get stuff. I am willing to bet a wired adapter will do way better.