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-   -   Delay/latency on S1 screen (https://duc.avid.com/showthread.php?t=417164)

dkean 09-23-2021 02:39 PM

Delay/latency on S1 screen
 
I have 3 S1s and a ProTools Dock. Everything works fine except on one S1 screen I have a metering issue. I'm using an iPad on the dock and 2 iPads and an amazon fire on the 3 S1s. There is a latency/delay on the right hand S1 screen (iPad). If I bank the channels to the other screens the latency goes, it only affects one screen.
I've rebooted eucon/ipad and checked firmware, iPad OS and they are all running the same configuration. The small yellow meters on the S1 are reacting properly, it's only on the iPad screen that there is a metering latency, sometimes a freeze.
Any ideas what could be causing this?
Thanks
Douglas

EddieJones 09-24-2021 10:33 AM

Re: Delay/latency on S1 screen
 
Can you check what wifi networks they are connected to? Is one on 2Ghx and the other 5 ?

dkean 09-24-2021 03:42 PM

Re: Delay/latency on S1 screen
 
Thanks for your response Eddie - I think that's fixed it.

For anyone else that has this problem, I have a 4 port Netgear switch that all the S1s and Dock go into that then ports to a Neatgear R7000 router. I checked on the routers wifi setup and in the advanced setup there was a checkbox for

"Enable Smart Connect - Let the router intelligently select the best WiFi band 2.4 GHz or 5 GHz for your WiFi connections. Smart Connect requires the 2.4 GHz and 5 GHz networks to use the same WiFi network name (SSID), security options and password."

I unchecked that and everything works OK now, no latency!
Thanks again Eddie for your astuteness.

EddieJones 09-27-2021 09:36 AM

Re: Delay/latency on S1 screen
 
Quote:

Originally Posted by dkean (Post 2614517)

"Enable Smart Connect - Let the router intelligently select the best WiFi band 2.4 GHz or 5 GHz for your WiFi connections. Smart Connect requires the 2.4 GHz and 5 GHz networks to use the same WiFi network name (SSID), security options and password."

Yes, that is not only bad because you can end up on the slower speed, but it can also switch live and break the EUCON connection.


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