Avid Pro Audio Community - Auto Renewal OFF

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- - Auto Renewal OFF (https://duc.avid.com/showthread.php?t=418541)

Firechild

01-11-2022 07:30 AM

Auto Renewal OFF

Hi!

I have turned Auto Renewal to OFF but it still says Next Payment: "Nov 12, 2022".
I don't want a next payment, that's why I turned Auto-renewal to OFF.
Should I be worried or is it OK?

jeffro

01-11-2022 05:50 PM

Re: Auto Renewal OFF

With Auto Renewal off it should not bill you. Tried to check your account using your DUC email but I couldn't find a product with a Nov 11 date. If needed, you can Create A Case via my.avid.com > Access The Support Center > Equipment.

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