Rude Awakening on PT Annual Renewal Cost
Like a lot of folks I'm sure, 2 years ago I took advantage of the $99 special cross grade for PT to go the annual subscription route. And like I'm sure many of those who did the same, totally forgot that the $99 annual fee was only for the first 2 years. So, when renewal came up yesterday, I get a call from bank's fraud department wanting to know if I authorized a $319 transaction. When I found out it was Avid, I told them, yes, I do buy things from Avid, but no I hadn't spent $319 plus with them yesterday. So, I contacted Avid customer service via chat and someone named Pinky reminded me that my 2 year special deal was over and the renewal was now $299 plus tax and will be going forward.
HOwever, it also includes the complete Avid plugin bundle, which I had renewed separately back in August, so they refunded that. I'm sure the 2 year deal was explained in the fine print at the time of the crossgrade...but I wish someone had reminded me like 2 or 3 months ago. Not accusing or blaming anyone here but myself for not paying closer attention. Anyway, end of story. All renewed and up to date, too. For anyone else coming up on year 3...be prepared for a much bigger charge! |
Re: Rude Awakening on PT Annual Renewal Cost
Quote:
|
Re: Rude Awakening on PT Annual Renewal Cost
Quote:
He just reminded me that my Sibelius Ultimate yearly tax was due. No change in that one so far though, still $99 plus the governor's fee (state tax), and the local county board of stupidvisors fee (lost). |
Re: Rude Awakening on PT Annual Renewal Cost
I don't know about you guys, but whenever I take some kind of special offer, I put a reminder to my calendar one month prior to expiration. That gives me enough time to think about my options.
|
Re: Rude Awakening on PT Annual Renewal Cost
Quote:
I do the EXACT same thing. [emoji1303][emoji1303][emoji1303] Sent from my iPhone using Tapatalk |
Re: Rude Awakening on PT Annual Renewal Cost
DonaldM, how can you be coming up on year three when the subscription offer was only a few months ago? Maybe I'm missing something.
|
Re: Rude Awakening on PT Annual Renewal Cost
Quote:
|
Re: Rude Awakening on PT Annual Renewal Cost
Quote:
|
Re: Rude Awakening on PT Annual Renewal Cost
Yes, I admit it is confusling. Subscription and Plan are also spelled so closely it is hard to make a difference.
Anyway, there was a similar offer few years ago and those who already gave up their perpetual license and have run out of the discount years of subscription are now facing the normal prices. Same goes to the ones who trade their perpetual license now, in two years same thing again. Somehow it always comes as a surprise, in two years you have forgotten that your price was a special price. |
Re: Rude Awakening on PT Annual Renewal Cost
I know several pro studios that simply freeze their OS/ProTools/plug versions (especially on MAC) to avoid incompatibilities & endless HW/SW upgrade cycles. At some point, though, ya gotta draw a line in the sand...
|
All times are GMT -7. The time now is 08:47 PM. |
Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com