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-   -   Crossgrade offer missing code (https://duc.avid.com/showthread.php?t=416978)

64GTOBOY 09-10-2021 08:18 PM

Crossgrade offer missing code
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I am on perpetual 2020.12 native which is when i let my support lapse. I tried to upgrade to the latest version through Avid however they no longer sell perpetual license upgrades, sub only. However, I have received an email offer to subscribe for a year at a low price (first year only low price) without being required to surrender my Perpetual license.

As you can see from the screen shot, the offer states that I will find a unique promo code on my offers page when logged in. I see no such promo code on my special offers page. Has any one else received this email (it's dated sept 8)? And if so, is there a code on your special offer page?

I went through something like this before where an offer disappeared before i could take advantage of it due to this sort of website snafu.

Help would be appreciated

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