Avid Fast Track Solo
 

Hello Avid Community,

I have two slight issues that I would love your help with because they are driving me mad.

1. When the input is turned up above about 3 quarters on the Avid box there is a constant underlying hiss. This happens on both channels with or without anything plugged into them, both when recording and live monitoring. e.g: I have a microphone plugged into line 1 and turn it up and there is the underlying hiss. I don't have anything plugged in on line 1 and turn it up there is still underlying hiss.

2. On line 1 (XLR) there is a very faint clicking sound, as well as the odd faint crackles and pops but these are sporadic and not very often, whereas the clicking is constant like a clock (and yes it definitely isn't a clock) its a sort of electrical zap click. Ground loop? I have tried different xlr cables and have tried different computers.

Any help would be greatly appreciated and I can provide recordings if that would help.

System Details:

PC Model: HP Pavilion p6-2053uk,
Mainboard : Foxconn 2ABF
Processor : Intel Core i5 2400 @ 3100 MHz (max : 3502)
Physical Memory : 4096 MB DDR3-SDRAM
Hard Disk : Hitachi HDS721010CLA632 (1000GB)
Video Card : AMD Radeon HD 6450
Operating System : Windows 7 Home Premium SP1 (64-bit)
Device Audio : HP 6 Series Chipset Family HD Audio Controller
Device Audio : Pegatron Caicos HDMI Audio [Radeon HD 6400 Series]
Audio Playback : Realtek HD
Audio Playback : Avid Fast Track Solo
Audio Recording : Line 1/2 (Avid Fast Track Solo)
Avid Software: Pro Tools Express 10.
Microphone: EV RE20 (XLR Dynamic Cardioid)