Avid Pro Audio Community - Avid Support code missing from Account

Avid Pro Audio Community (https://duc.avid.com/index.php)

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- - Avid Support code missing from Account (https://duc.avid.com/showthread.php?t=417874)

dez811

11-18-2021 12:13 PM

Avid Support code missing from Account

How do I contact avid? my support code is no longer in my account and avid does not accept calls without it.

it says to activate subscription when I go to my products page. I already have a perpetual product that has support until march 2022

jeffro

11-18-2021 12:52 PM

Re: Avid Support code missing from Account

my.avid.com > Access the Support Center > Equipment > Create A Case (for the product in question)

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