ethernet problem
 

I am changing from a g4 to a pc , the ethernet will not pick up my control 24 i was using the on board gigabit , i bought a d-link dfe-5300tx and it still won't see it , protools see the two cards, but won't see the desk i've networked the tower pc to a laptop and the light, light up, and the same to the desk and the lights, lightup which shows a connection , can someone help please

Re: ethernet problem
 

did you read the docs?
did you install the digidesign ethernet driver?
windows needs the driver installed.

Re: ethernet problem
 

Hi,

I too had trouble some time ago with control surfaces on PC. It wasn't on Mac platform.

For some reason on the PC, you'll have to go to the Network Properties/Protocol section to add the Digidesign protocol. This is somewhere within the Digidesign folder. After adding in the protocol from Digidesign, your Control/24 should be recognised.

I found this out through some search in the answerbase.

Hope this helps.

Regards,
NCP

Re: ethernet problem
 

Hi, I also had the same problem. A quick fix - Disable your network connection before starting ProTools. Once the ethernet connection is established, tou can re-establish the network connection.
Hope this helps.
Rich