Wilfredish
05-06-2017, 05:56 AM
Hello!
I hope someone can help. I recently upgraded from Mavericks to Sierra and have been having this issue ever since, where as in Task Manager, a 'Hub' listing is taking nearly 70% of CPU usage from start up. The fan comes up almost instantly and if I quit 'Hub' in Task Manager, the fan stops. But seconds later, 'Hub returns!
It's an early 2011 Macbook Pro, 2.3 Ghz, i5, 8GB RAM and with a new SATA SSD drive 525GB.
I have Pro Tools 12.7.1 and think it may be connected to this.
I did a sample test in Task Manager and the 'Hub' seemed to be related to an AVID Pro Tools Cloud Client Services program that I don't even use.
The path shows as: /Library/Application Support/Avid/Cloud Client Services/Hub
So I uninstalled it (as well as the AVID Application Manager), using the appropriate AVID uninstaller, checked the path to see that it had gone and restarted the Mac. The program had been uninstalled successfully but the 'Hub' was still present, doing the same thing!
I then took some advice and went through these checks:
https://support.apple.com/en-gb/HT204063
https://support.apple.com/en-gb/HT201295
I have also booted in safe mode and the 'Hub' does not appear in Task Manager when doing this.
I then did an Etrecheck and it said that performance was 'Excellent'. I have uploaded some screenshots and files. If anyone could shed any light on this, then it would be greatly appreciated! :)
Thank you.
I hope someone can help. I recently upgraded from Mavericks to Sierra and have been having this issue ever since, where as in Task Manager, a 'Hub' listing is taking nearly 70% of CPU usage from start up. The fan comes up almost instantly and if I quit 'Hub' in Task Manager, the fan stops. But seconds later, 'Hub returns!
It's an early 2011 Macbook Pro, 2.3 Ghz, i5, 8GB RAM and with a new SATA SSD drive 525GB.
I have Pro Tools 12.7.1 and think it may be connected to this.
I did a sample test in Task Manager and the 'Hub' seemed to be related to an AVID Pro Tools Cloud Client Services program that I don't even use.
The path shows as: /Library/Application Support/Avid/Cloud Client Services/Hub
So I uninstalled it (as well as the AVID Application Manager), using the appropriate AVID uninstaller, checked the path to see that it had gone and restarted the Mac. The program had been uninstalled successfully but the 'Hub' was still present, doing the same thing!
I then took some advice and went through these checks:
https://support.apple.com/en-gb/HT204063
https://support.apple.com/en-gb/HT201295
I have also booted in safe mode and the 'Hub' does not appear in Task Manager when doing this.
I then did an Etrecheck and it said that performance was 'Excellent'. I have uploaded some screenshots and files. If anyone could shed any light on this, then it would be greatly appreciated! :)
Thank you.