Problems with Installing Pro Tools 8.0.3 on Mac OSX 10.5.8

[AltraSound]

Hey guys whats up?

I just purchased Pro Tools M Powered 8.0.3 to start recording my band in my home using an M-Audio Fast Track Ultra midi box and whenever i try to install protools the mac installer quits just as fast as it opens. No screen comes up at all to promp me to continue or anything. I have registered my product and have tried trashing my prefrences and then reinstalling everything but still no luck! Has anyone else had this problem or know what i can do to fix it? THanks!

System Specs
Mac OS X 10.5.8
Processor: 2.4 GHz Intel Core 2 Duo
Memory: 2 GB 667 MHz DDR2 SDRAM
Startup Disk: Macintosh HD

if you need anymore information please ask i will try my best to help you help me!!

Some more information on the installer issue..

I click the Install Protools icon from the cd screen. As soon as thats double clicked this message comes up

"This package contains a program that determines if the software can be installed. Are you sure you want to continue? If you're not sure about the source of this package, click Cancel to prevent it from running the program and installing the software."

So i click continue as i have seen this message many times and it has never prevented anything from installing in the past. The installer icon in the lower right hand corner has the arrow over it for like 2 seconds then i get this error screen

"The application Installer quit unexpectedly.
Mac OS X and other applications are not affected
Click Relaunch to launch the application again. Click Report to see more details or send a report to Apple.

Also, i reinstalled Mac OS X and cleared my hardrive before attempting to install protools to make sure that there was space.

[bradch00]

When you click "Report" and look at the details, is there any indication of what's going on? (or not going on as the case may be)....
BTW 2GB RAM may be a little problematic going forward, if you can I would max it out to 4GB.

[AltraSound]

I read the report and there is no indication of anything, it looks just like a bunch of coding to me.

[bradch00]

Sometimes it will indicate what the error code was. Usually near the top.

[tribedescribe]

Did you by any chance use the migration assistant when you reinstalled your osx? I used M.A. for my applications and it caused major issues when I tried to install 8.0.3 (I also have 10.5.8 osx). Did you try downloading a fresh copy of 8.0.3 also? 8.0.3 works perfect now for me on 10.5.8.


Later,

Scott

[AltraSound]

Did you by any chance use the migration assistant when you reinstalled your osx? I used M.A. for my applications and it caused major issues when I tried to install 8.0.3 (I also have 10.5.8 osx). Did you try downloading a fresh copy of 8.0.3 also? 8.0.3 works perfect now for me on 10.5.8.


Later,

Scott

Are u using a macbook or a macbook pro? im starting to think my 2gb ram may be causing this or the fact that i have a standard macbook. What do u mean a fresh copy of 8.0.3? Im attempting to install right off the disc that came with the programs box. Im not sure what migration assistant is but should i try reintalling the os again making sure not to use that?
Thanks.

[AltraSound]

this is what the report comes up with:


Process: Installer [290]
Path: /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer
Identifier: com.apple.installer
Version: 3.0.2 (281)
Build Info: Installer-2810000~8
Code Type: X86 (Native)
Parent Process: launchd [155]

Interval Since Last Report: 10457 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 1070 sec
Per-App Crashes Since Last Report: 1

Date/Time: 2010-07-31 20:33:17.579 -0400
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: D2A4EE58-19D4-4932-B2C6-13F661957748

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000003a68a000
Crashed Thread: 0

Thread 0 Crashed:
0 com.apple.ImageIO.framework 0x9387a57f _CGImagePluginIdentifyPNG + 6
1 com.apple.ImageIO.framework 0x9387a2a2 _CGImageSourceBindToPlugin + 301
2 com.apple.ImageIO.framework 0x93889606 CGImageSourceGetType + 50
3 com.apple.AppKit 0x914ef676 +[NSBitmapImageRep _imagesWithData:hfsFileType:extension:zone:expandI mageContentNow:includeAllReps:] + 438
4 com.apple.AppKit 0x914ef49f +[NSBitmapImageRep _imageRepsWithData:hfsFileType:extension:expandIma geContentNow:] + 115
5 com.apple.AppKit 0x914ef08f +[NSImageRep _imageRepsWithContentsOfFile:expandImageContentNow :] + 679
6 com.apple.AppKit 0x914f18b5 +[NSImageRep imageRepsWithContentsOfFile:] + 49
7 com.apple.AppKit 0x914f1802 -[NSImage initWithContentsOfFile:] + 52
8 com.apple.installer 0x000176ec 0x1000 + 91884
9 com.apple.AppKit 0x913d4dde -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1613
10 com.apple.AppKit 0x913cafba loadNib + 264
11 com.apple.AppKit 0x913ca91c +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 946
12 com.apple.AppKit 0x913ca55f +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 171
13 com.apple.AppKit 0x913ca49d +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 391
14 com.apple.installer 0x00016ead 0x1000 + 89773
15 com.apple.installer 0x00018b80 0x1000 + 97152
16 com.apple.installer 0x000157fc 0x1000 + 83964
17 com.apple.AppKit 0x91759ec3 -[NSApplication _doOpenFile:ok:tryTemp:] + 558
18 com.apple.AppKit 0x916e54f3 -[NSApplication _doOpenFiles:] + 242
19 com.apple.AppKit 0x916e53e1 -[NSApplication(NSAppleEventHandling) _handleAEOpenDocuments:] + 88
20 com.apple.AppKit 0x914070db -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 297
21 com.apple.Foundation 0x94b2da9f -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 655
22 com.apple.Foundation 0x94b2d7af _NSAppleEventManagerGenericHandler + 223
23 com.apple.AE 0x94e5f648 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 144
24 com.apple.AE 0x94e5f57e dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
25 com.apple.AE 0x94e5f425 aeProcessAppleEvent + 177
26 com.apple.HIToolbox 0x93d3e981 AEProcessAppleEvent + 38
27 com.apple.AppKit 0x914048e9 _DPSNextEvent + 1189
28 com.apple.AppKit 0x91403f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
29 com.apple.AppKit 0x913fcf9f -[NSApplication run] + 795
30 com.apple.AppKit 0x913ca1d8 NSApplicationMain + 574
31 com.apple.installer 0x00002e18 0x1000 + 7704
32 com.apple.installer 0x00002c2e 0x1000 + 7214

Thread 1:
0 libSystem.B.dylib 0x9365b74e recvfrom$UNIX2003 + 10
1 libSystem.B.dylib 0x9363d155 _pthread_start + 321
2 libSystem.B.dylib 0x9363d012 thread_start + 34

theres some more but it was to many words

[tribedescribe]

Hi I did a little research and some folk on the Le side had trouble when installing from the disc's and requested a digital download from Digi , Then everything worked. I installed my version (as most do) from a digital download.(bought online) so I did not realize 8.0.3 that was on a disc?(thought they sold just 8.0) Download is about 4.5 gigs. If that does not work I would contact digi and ask them because this is not a normal problem. 2gb on your macbook should have nothing at all to do with the installation problems. I recently got a Pro but by old white macbook with 2gb ram worked pretty well.


Later,

scott