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  #1  
Old 09-26-2017, 04:26 PM
KV626 KV626 is offline
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Default Missing the free "Pro Sound Effects" from my.avid.com
I got the email but can't find anything in my account Where is it located?
Last edited by jeffro; 09-27-2017 at 09:12 AM. Reason: Breaking out the posts about it being absent from accounts.
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  #2  
Old 09-26-2017, 04:27 PM
seanmccoy seanmccoy is offline
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Default Re: No "Pro Sound Effects" in my master account
Quote:
Originally Posted by KV626 View Post
I got the email but can't find anything in my account Where is it located?
Same here. Nowhere in sight.
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  #3  
Old 09-26-2017, 05:09 PM
amagras amagras is offline
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Default Re: No "Pro Sound Effects" in my master account
Got the email, nothing on my account
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Old 09-26-2017, 05:11 PM
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albee1952 albee1952 is offline
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Default Re: No "Pro Sound Effects" in my master account
Same here. Got an email, nothing there. Found a link that looks like it might be the right one, but it wants a code which the email did not have.
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Old 09-26-2017, 06:09 PM
john1192 john1192 is offline
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Default Re: No "Pro Sound Effects" in my master account
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Originally Posted by albee1952 View Post
Same here. Got an email, nothing there. Found a link that looks like it might be the right one, but it wants a code which the email did not have.
i just checked and do not have it yet either .. and i have media composer first too ..

and not in App Man ..

wil check later ..
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Old 09-26-2017, 06:43 PM
deanrichard deanrichard is offline
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Default Re: No "Pro Sound Effects" in my master account
It was under my list of licenses and subscriptions. I simply clicked the link in the Email and it took me to my page, and there it was under the listing of the PT 12 license.

Quote:
Originally Posted by KV626 View Post
I got the email but can't find anything in my account Where is it located?
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  #7  
Old 09-26-2017, 06:47 PM
deanrichard deanrichard is offline
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Default Re: No "Pro Sound Effects" in my master account
If it's in your list of products the description will have the code.


Quote:
Originally Posted by albee1952 View Post
Same here. Got an email, nothing there. Found a link that looks like it might be the right one, but it wants a code which the email did not have.
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  #8  
Old 09-26-2017, 06:58 PM
john1192 john1192 is offline
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Default Re: No "Pro Sound Effects" in my master account
nothing in my list yet .. no code .. yet
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  #9  
Old 09-26-2017, 07:10 PM
deanrichard deanrichard is offline
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Default Re: No "Pro Sound Effects" in my master account
It seems unfair that the guy who is no longer a subscriber (me) gets his download first. Sorry 'bout that. But previously I was always the last to get PT downloads added to my account, so maybe they started from the back this time.



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nothing in my list yet .. no code .. yet
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  #10  
Old 09-26-2017, 07:13 PM
john1192 john1192 is offline
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Default Re: No "Pro Sound Effects" in my master account
Quote:
Originally Posted by deanrichard View Post
It seems unfair that the guy who is no longer a subscriber (me) gets his download first. Sorry 'bout that. But previously I was always the last to get PT downloads added to my account, so maybe they started from the back this time.
maybe they started in the east and are coming west !!! haha
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