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Pro Tools 11 Information


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  #1  
Old 05-21-2013, 10:01 AM
JustGotPaid JustGotPaid is offline
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Join Date: Jun 2010
Location: Memphis
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Default More on iLok and 30 day trial of Pro Tools 10

As mentioned in a thread last year and also recently, I had trouble last April trying to get a free trial of Pro Tools 10. I never could get the iLok to work to get the download of PT 10. However, the iLok treated it as if I had the download and had completed the 30 day trial. In 30 days it said the trial period had expired even though I never even got the download, much lees installed it. So, thanks to these technical glitches I missed the free trial of PT 10.

Recently I tried to get the free download again. I have another thread here that helped me get through the iLok process to actually get the PT 10 download. It took about 4 hours for each part.

So, after hours and hours I finally got the PT10 download. I tried to install it but had to uninstall PT 9 first. So I did that. Then I installed PT 10. However, the same iLok that let me download it blocked me from opening the installed PT 10 program and actually using it. I tried several things, none of which worked.

Finally, I emailed iLok and explained the situation and asked if they could cut through all this nonsense and fix it so I could try PT 10. I heard back from them today and they said:

Hello,

I'm sorry, I cannot reenable an expired trial license. Please contact Avid, they may be able to give you a timed 30-day license.

Best Regards,
J. Mack
iLok.com Technical Support
<http://www.ilok.com>


Ok, so here we are again. If anyone from Avid reads this can you please forward this to the person who can fix it so I can use PT 10 for 30 days? I've uninstalled PT 9 and now can't use any of it. This crap with iLok has really gotten old with me. Why would you even involve them with a free trial anyway?
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Old 05-21-2013, 10:16 AM
Bruce Paine's Avatar
Bruce Paine Bruce Paine is offline
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Default Re: More on iLok and 30 day trial of Pro Tools 10

Check your private messages, I'll try to help if I can.
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  #3  
Old 05-21-2013, 02:43 PM
JustGotPaid JustGotPaid is offline
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Default Re: More on iLok and 30 day trial of Pro Tools 10

Thanks Bruce. I replied.

JustGotPaid
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Old 06-04-2013, 12:21 AM
JustGotPaid JustGotPaid is offline
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Default Re: More on iLok and 30 day trial of Pro Tools 10

I want to thank Bruce Paine for helping me get the free 30 day trial of Pro Tools 10. We finally worked through all the mess and got it straightened out.

Thanks again Bruce.

JustGotPaid
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