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Pro Tools 11 Information









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  #1  
Old 07-30-2011, 05:29 AM
evank evank is offline
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Join Date: Jul 2011
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Default Replace a lost iLok USB Key for Pro Tool 9?

Hi,
I lost my iLok USB key for Pro Tools 9 which I use with my Mac. How do I replace it please?
Thanks
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  #2  
Old 07-30-2011, 07:07 AM
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ejwells ejwells is offline
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Join Date: Feb 2004
Location: Ohio, USA
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Default Re: Replace a lost iLok USB Key for Pro Tool 9?

Buy another iLok key, and buy another PT 9 license.
No other real options unless you had it insured.
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Pro Tools 10.3.3 | HD Native | HD I/O 8x8x8 | Mac Pro 8 Core Westmere | 24GB RAM | OSX Lion 10.7.4 | API 3124 | Chandler TG-2 | UA 4-710d | Empirical Labs Distressor EL8X | Kemper Rack |
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Old 07-30-2011, 10:08 PM
roberts roberts is offline
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Default Re: Replace a lost iLok USB Key for Pro Tool 9?

got insurance?
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Old 07-31-2011, 10:25 AM
DanoWpg DanoWpg is offline
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Default Re: Replace a lost iLok USB Key for Pro Tool 9?

From the iLok site...
Quote:
My iLok has been lost (or stolen). What should I do?

First, be sure that you cannot find the iLok. Reporting an iLok as Lost or Stolen is irreversible. If the iLok cannot be found, start the Return Merchandise Authorization (RMA) process. Under "Step 1 - What Happened?" pick "Lost" or "Stolen" from the drop list. Read the rest of the information as you go through the RMA process. If you have ZDT coverage (or purchase it now), you will receive temporary licenses. However, because we cannot recover your licenses from the iLok, we cannot provide you with replacement licenses. You must contact the software publishers directly and work with them to receive replacement licenses. If your iLok was registered to your account, we automatically notify the software publishers that the iLok has been reported to us as being lost/stolen.
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