Protools 9 - Unable to Locate Hardware

[gerarddaly]

Hi, I just bought Protools 9 (LE Crossgrade) today, I registered the software to my account, registered the iLok, and installed the software on my Windows 7 (64 bit) PC - everything installed fine...but just as Protools 9 was about to open, I got a message "Unable to locate hardware, make sure your hardware is connected and then click 'ok' "? So basically Protools 9 is asking me for Avid/Dididesign hardware again (even with version 9)?

I was the owner of an Mbox 2 mini, but I just sold it a few days ago to someone who didnt need the licence, so that way l could keep my Protools 8 licence and buy the crossgrade.

The main reason I bought Protools 9, was that I read in all the music technology magazines said that you can use it with any audio interface...and I just wanted to use it with the soundcard inside my PC. My internal soundcard is installed and working in device manager.

I have just spent a lot of money on this software, but now I cant even use it...I thought that when installing Protools- it only asked you for Avid/Digidesign hardware in versions 8, and not version 9 also?

Can anyone help?

[gerarddaly]

Hi, I just bought Protools 9 (LE Crossgrade) today, I registered the software to my account, registered the iLok, and installed the software on my Windows 7 (64 bit) PC - everything installed fine...but just as Protools 9 was about to open, I got a message "Unable to locate hardware, make sure your hardware is connected and then click 'ok' "? So basically Protools 9 is asking me for Avid/Dididesign hardware again (even with version 9)?

I was the owner of an Mbox 2 mini, but I just sold it a few days ago to someone who didnt need the licence, so that way l could keep my Protools 8 licence and buy the crossgrade.

The main reason I bought Protools 9, was that I read in all the music technology magazines said that you can use it with any audio interface...and I just wanted to use it with the soundcard inside my PC. My internal soundcard is installed and working in device manager.

I have just spent a lot of money on this software, but now I cant even use it...

I thought that when installing Protools- it only asked you for Avid/Digidesign hardware in versions 8, and not version 9 also?

Can anyone help?

[DigiTechSupt]

Most likely the built in sound card does not have an ASIO driver - you may want to check to see if it does and, if so, install it.

If it doesn't, you could try installing ASIO4ALL.

[Park Seward]

http://tippach.business.t-online.de/asio4all/

[gerarddaly]

Hi, has anyone with LE Crossgrade been able to install PT9 on Windows WITHOUT there old Avid/Digideisgn connected?

I keep getting the following message: "Unable to locate hardware, make sure your hardware is connected, and then click ok'".

I thought you didnt need any old Digideisgn/Avid hardware connected once you had PT 9 and an ilok?

[Dism]

http://duc.avid.com/showthread.php?t=293229

[Park Seward]

Avid says to only post your question once. It has been answered.

[gerarddaly]

Hi, has anyone with LE Crossgrade been able to install PT9 on Windows 7 (64 bit) WITHOUT there old Avid/Digideisgn connected?

I keep getting the following message: "Unable to locate hardware, make sure your hardware is connected, and then click ok'".

I thought you didnt need any old Digideisgn/Avid hardware connected once you had PT 9 and an ilok?

[Dism]

Dude... seriously... read one of the half dozen other threads you started...

[gerarddaly]

ASIO4ALL worked- thanks a lot guys...