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Go Back   Avid Pro Audio Community > Legacy Products > 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win)

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  #1  
Old 06-28-2010, 08:42 PM
Applebase Applebase is offline
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Default problem installing digidesign audio drivers (beta) for windows 7 64-bit

hi,
i am trying to install the beta audio drivers to run protools 8.0.3 on windows 7 64-bit. I have followed the instructions supplied in the digi forum.
the installshield wizard keeps getting interrupted with the message 'the wizard was interrupted before digidesign audio drivers could be completely installed'
has anyone experienced this problem?
any help would be awesome.
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  #2  
Old 06-28-2010, 08:45 PM
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Default Re: problem installing digidesign audio drivers (beta) for windows 7 64-bit

What interface?
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  #3  
Old 06-28-2010, 09:03 PM
Applebase Applebase is offline
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Default Re: problem installing digidesign audio drivers (beta) for windows 7 64-bit

sorry,
003 rack...
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  #4  
Old 06-28-2010, 09:11 PM
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Benoni Benoni is offline
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Default Re: problem installing digidesign audio drivers (beta) for windows 7 64-bit

did you uninstall the 8.0.3 drivers first from PROGRAMS and FEATURES located in the control panel.

Then RIGHT CLICK the Driver installer, choose Run As Admin. Let it load. You can leave the 003R off, it doesn't matter.

Then restart. Turn your 003R ON before the PC boots.

When it boots. Go to Devices and Printers in your Start menu. You will see the 003 Rack. Right click it. Properties >Hardware tab> Properties. Click the Driver tab. it will PROBABLY say Driver version 8.0.3.xxx, this is the wrong driver.

Click UPDATE DRIVER. Browse My Computer. Let me pick.

Now depending on if you have another interface like the 11R installed, it probably wont show the version of the driver in the Compatible Drivers area, BUT if the 003R is your only interface you should see 2 drivers. 8.0.3 and 8.0.4. If you dont see them, UNCHECK the "Compatible Only" box. Choose the 8.0.4.223 driver dated 12/16/2009. Click next. Let it load. Then the HOST light will probably start to blink on your 003R. Then you are good to go. Restart, and launch Pro Tools. Remember to have User Account Controls OFF. And always launch PT with Run As Admin.
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  #5  
Old 06-28-2010, 11:25 PM
Applebase Applebase is offline
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Default Re: problem installing digidesign audio drivers (beta) for windows 7 64-bit

thanks for that,
my problem is still that after uninstalling 8.0.3 driver, it will not complete the installing of the new driver. and comes up with 'the wizard was interrupted before digidesign audio drivers could be completely installed'...so i dont have access to the 8.0.4.223 driver you recomend...
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  #6  
Old 07-16-2010, 02:08 PM
amoretam amoretam is offline
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Default Re: problem installing digidesign audio drivers (beta) for windows 7 64-bit

Quote:
Originally Posted by Benoni View Post
did you uninstall the 8.0.3 drivers first from PROGRAMS and FEATURES located in the control panel.

Then RIGHT CLICK the Driver installer, choose Run As Admin. Let it load. You can leave the 003R off, it doesn't matter.

Then restart. Turn your 003R ON before the PC boots.

When it boots. Go to Devices and Printers in your Start menu. You will see the 003 Rack. Right click it. Properties >Hardware tab> Properties. Click the Driver tab. it will PROBABLY say Driver version 8.0.3.xxx, this is the wrong driver.

Click UPDATE DRIVER. Browse My Computer. Let me pick.

Now depending on if you have another interface like the 11R installed, it probably wont show the version of the driver in the Compatible Drivers area, BUT if the 003R is your only interface you should see 2 drivers. 8.0.3 and 8.0.4. If you dont see them, UNCHECK the "Compatible Only" box. Choose the 8.0.4.223 driver dated 12/16/2009. Click next. Let it load. Then the HOST light will probably start to blink on your 003R. Then you are good to go. Restart, and launch Pro Tools. Remember to have User Account Controls OFF. And always launch PT with Run As Admin.
hey how r yu doing? i can see that you are perfectly running you 003 with W& 64bit.
I just received my 003 rack, do you think it is possible for you to instruct me on how to do it?
I was reading on the Official unofficial windows 7 thread about people who made with the mbox, but I hardly find anyone who made it with the 003...
Please.... thannks
cheers
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  #7  
Old 07-16-2010, 02:12 PM
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Default Re: problem installing digidesign audio drivers (beta) for windows 7 64-bit

amoretam,

The 8.0.4 release has superseded 8.0.3 and includes the proper drivers for the 003. Upgrade to this new version following the online instructions carefully.
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  #8  
Old 07-16-2010, 02:29 PM
amoretam amoretam is offline
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Default Re: problem installing digidesign audio drivers (beta) for windows 7 64-bit

Quote:
Originally Posted by TOM@METRO View Post
amoretam,

The 8.0.4 release has superseded 8.0.3 and includes the proper drivers for the 003. Upgrade to this new version following the online instructions carefully.
good, thanks,
Is it true that many people encounter different problems because it is in beta state?
some people get robotic sounds, clicks and pops... others cannot adjust the low latency monitoring, others get some dae errors, plugins taking too much cpu resources, etc....???

Sorry I forgot something, what about the firewire problem some have and the issue about having to download legacy firewire drivers, or something??
I just don;t want to have any of this probs
Thanks
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  #9  
Old 08-20-2010, 05:12 AM
nomad360 nomad360 is offline
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Default Re: problem installing digidesign audio drivers (beta) for windows 7 64-bit

Quote:
Originally Posted by Benoni View Post
did you uninstall the 8.0.3 drivers first from PROGRAMS and FEATURES located in the control panel.

Then RIGHT CLICK the Driver installer, choose Run As Admin. Let it load. You can leave the 003R off, it doesn't matter.

Then restart. Turn your 003R ON before the PC boots.

When it boots. Go to Devices and Printers in your Start menu. You will see the 003 Rack. Right click it. Properties >Hardware tab> Properties. Click the Driver tab. it will PROBABLY say Driver version 8.0.3.xxx, this is the wrong driver.

Click UPDATE DRIVER. Browse My Computer. Let me pick.

Now depending on if you have another interface like the 11R installed, it probably wont show the version of the driver in the Compatible Drivers area, BUT if the 003R is your only interface you should see 2 drivers. 8.0.3 and 8.0.4. If you dont see them, UNCHECK the "Compatible Only" box. Choose the 8.0.4.223 driver dated 12/16/2009. Click next. Let it load. Then the HOST light will probably start to blink on your 003R. Then you are good to go. Restart, and launch Pro Tools. Remember to have User Account Controls OFF. And always launch PT with Run As Admin.
Hey mate, I have been having errors with my 003 and Pro Tools for ages. Every time i have tried to lauch Pro tools for a year it has crashed and given a windows blue screen error with "bad host 0x0000019"

I have just started to try again to get it running with even cubase but no success.

My specs are as follows:

System Components:
CPU: [Intel] quad core extreme 2.8GHz
RAM: 8gig DDR2
GPU: [NVIDIA] 9800GTX x2 SLI
Sound Card: Creative Soundblaster X-FI Titanium, 003 Rack
Monitor: 23' [LCD]
Motherboard: Nvidia N-Force 680i SLI
Power Supply: 750 watt thermal take
Case: Thermaltake
Hard Disk Drive(s): x4 1TB WD Cavier Green, 1 64 gig SSD
Speakers: ESI nEar08 desktop studio monitors

Running windows 7 64 bit, using all of the 64 bit drivers and 8.0.3 PT LE

I have tried wiping my computer, formatting everything, reinstalling everything etc. I was just following the thread here and i found out about the driver update thing mentioned in the post. I find my 003 rack in devices and printers, go to the driver tab and it has the 8.0.3 driver, but IT DOESN'T LET ME UPDATE THE DRIVER!!!

The button to press is whited out, so i can't do a thing. I have tried running cubase, which at least loads with out blue screening, but when i get to adding the 003 asio driver it doesn't allow me, giving the following error:

Audio Engine Error: Could not activate ASIO Driver ASIO Digidesign Driver FW003

Please help, else i would have spent all this money on the Hardware etc for nothing
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  #10  
Old 08-20-2010, 07:47 AM
tcbetka tcbetka is offline
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Default Re: problem installing digidesign audio drivers (beta) for windows 7 64-bit

Interesting thread. My Windows7/PTLE8.0.4 install seems to not have correct driver support. I was wondering whether or not there was a need for manual driver installation--but this thread seems to indicate that all the necessary drivers are now included with 8.0.4, and this makes sense. But it still doesn't change the fact that my hardware isn't found by PT at start-up; nor does the 003R show up in the Windows Device Manager.

Very interesting indeed...

TB

EDIT: It just occurred to me that I haven't explored this Legacy driver mode. In the 75+ pages of that one thread, I remember reading about it--but sort of forgot about it. There are so many issues mentioned in these W7/LE8 threads, that it's hard to keep them straight. So you have to run the 8.0.4 updater with the fire wire card in Legacy mode, or can you just switch to that mode after the installation has finished?
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