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Go Back   Avid Pro Audio Community > Legacy Products > 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win)

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  #1  
Old 04-02-2008, 03:44 AM
xamfr_2000 xamfr_2000 is offline
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Join Date: Apr 2008
Posts: 1
Default Upgrade problem : registration code missing

Hello,
I have an MBox 2 that I bought in february 2007 to an official reseller.
I first installed the pro tool on a mac mini, it worked fine.

But I now have a PC with Windows Vista, and I need to use the Mbox as an external audio card. I don't necesseraly need pro tools. I just actually need a good line output.

My problem is :
I never registered my product, and it appears that I lost my Registration Card.
A have everything else : PT LE Code, serial number, original CD of protools for windows, getting started guide, basics guide.

I read that only 7.4 version supports vista.
And I can't find just a standalone driver for MBOX 2, I have to install Pro Tools.
Can you confirm this ?

Could you help me :
How can I register my product, without my registration code ? In order to download the 7.4 version...
I stil have the bill of my purchase if it can help.

Thanks,
Maxime
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  #2  
Old 04-02-2008, 04:33 AM
mano111 mano111 is offline
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Join Date: Jun 2007
Posts: 1,263
Default Re: Upgrade problem : registration code missing

vista is supported with protools 7.4 but as far as I know the wave driver for vista is not out yet.
so you can use windows xp or a diffrent sound card. or you can wait until its available.
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  #3  
Old 04-02-2008, 09:03 AM
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DigiTechSupt DigiTechSupt is online now
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Posts: 32,320
Default Re: Upgrade problem : registration code missing

Quote:

Could you help me :
How can I register my product, without my registration code ? In order to download the 7.4 version...
I stil have the bill of my purchase if it can help.

Thanks,
Maxime
Fax a copy of your receipt to Customer Service at 650.731.6384 and indicate on the fax that you're trying to register and lost your reg. card.
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  #4  
Old 02-09-2010, 09:58 AM
wilson_tacna wilson_tacna is offline
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Join Date: Feb 2010
Posts: 1
Default Re: Upgrade problem : registration code missing

Hello. I'm in the same trouble. I bought my Mbox 2 mini from amazon in december 2008, never register and now I need to because I want to upgrade to protools 8 (it came with that option) but I lost my registration card. I have everything else.
I can´t send you a fax but can I send my receipt by email?

Thanks

Wilson
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  #5  
Old 07-19-2010, 08:43 PM
ayok ayok is offline
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Join Date: Jul 2010
Location: Malang Indonesia
Posts: 1
Default Re: Upgrade problem : registration code missing

dear admin, I have same problem.. I buy a second hand Protool M-powered 7.3.1 and dont have registration card, is there any other way to register my protool,, thank you
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