-9171 and -9172 errors with Pro Tools HD 10.3 on HDX

[Darryl Ramm]

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Originally Posted by Boe Larsen

Hey Brandon

PCI1 - ATI Radeon HD 5770 (screencard)
PCI2 - HDX
PCI3 - HDX
PCI4 - UAD

No, did not take the UAD card out. Should I try that?

Thanks,
Boe

Boe I have no idea what is going on, if this just seems to have gone away there is not much more troubleshooting you can do. If it still happens then -- although I would not first suspect hardware, given all you have done I would pull the UAD and the second HDX card and just run with one HDX card and see what happens. If that fails swap the HDX cards in PCI2. If that fails pull all the HDX cards and try opening some of the most problematic sessions in Pro Tools native (use built-in output as the interface). Just trying to see if there is something still very weird with your Pro Tools software/setup or wether it is definitely HDX related (or maybe try switching playback engines with all the cards in there for a quick test).

Did/does this install pass Digitest OK?

What exact model code Mac Pro do you have?

Grasping at straws for ideas... I would be contacting Avid support

Darryl