no DSP plugins in PT HD 12.5.1

[Darryl Ramm]

Great progress, but...

Wait, so you never actually properly uninstalled the HD Driver??? That was the main suspect from the get-go!

The HD uninstaller should be in the HD driver .dmg that you download from your Avid Account, has been in the past, I don't have a recent driver .dmg with me.

I would try to do the proper uninstall, all the stuff I mentioned before, if not then presumably you can clone the disk that works.

I had also asked a favor of support could contact you so that may happen. If you already have a case open post the number here.

[LBenedetti]

There's no HD uninstaller inside the HD driver. Only the installer.

I agree with you but there's no way to properly uninstall the HD driver.

See attached pix.

Thanks for the help with tech support. I had a case number but avid closed this morning as I don't have a support plan.

Your case number 03700821: PT HD with HDX running as Native only is now closed.

Originally Posted by Darryl Ramm

Great progress, but...

Wait, so you never actually properly uninstalled the HD Driver??? That was the main suspect from the get-go!

The HD uninstaller should be in the HD driver .dmg that you download from your Avid Account, has been in the past, I don't have a recent driver .dmg with me.

I would try to do the proper uninstall, all the stuff I mentioned before, if not then presumably you can clone the disk that works.

I had also asked a favor of support could contact you so that may happen. If you already have a case open post the number here.

[LBenedetti]

""Update"

I was able to fix the problem by going inside all avid and deleting what I think was the audio driver and also trashing pro tools and re-installing it.

DSP is now working and that weird page in the playback engine is now gone.

Thank you all for your help and suggestions.

Louis