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Old 04-03-2016, 10:00 AM
AUDIO64+LIVE AUDIO64+LIVE is offline
Join Date: Apr 2016
Location: Winnipeg, Canada
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Default Protools HD product missing from Avid account

Avid's website was updated recently and I noticed yesterday that one of my PT HD Licenses has disappeared in the "My Products and Subsciptions" Link.

It is still there in my iLok Account so is this anything to worry about and if so who should I contact.

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Old 04-03-2016, 12:12 PM
Southsidemusic's Avatar
Southsidemusic Southsidemusic is online now
Join Date: Dec 2011
Location: Stockholm - Sweden
Posts: 13,012
Default Re: Protools HD product missing from Avid account


You should start a support case from your Avid account (Access The Support Center in my.avid.com) and describe what happened.
Best Regards

South Side Music Group
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