Avid Pro Audio Community

gali_kz0 · #1 09-13-2013, 01:46 AM

Hi,

I want to update my ProTools 10 to the lastest version but I can't log in to my Avid account anymore...

The mail I used to create this account doesn't work anymore (thanks to Yahoo), so I created a new one (with a new email address).

The problem is, of course, my products are not linked to this new account.

Is it possible to transfer my products from my old account to my new one?

Can someone from Avid contact me to resolve this?

Thanks,

Greg

Bruce Paine · #2 09-13-2013, 02:06 AM

Quote:

Originally Posted by gali_kz0

Hi,

I want to update my ProTools 10 to the lastest version but I can't log in to my Avid account anymore...

The mail I used to create this account doesn't work anymore (thanks to Yahoo), so I created a new one (with a new email address).

The problem is, of course, my products are not linked to this new account.

Is it possible to transfer my products from my old account to my new one?

Can someone from Avid contact me to resolve this?

Thanks,

Greg

It looks like this may have already been taken care of. See the Private Message I sent you.

gali_kz0 · #3 09-13-2013, 02:13 AM

Thank you very much!!!!

Everything is fine.

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