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  #1  
Old 01-21-2011, 08:43 PM
SoloMuzyk SoloMuzyk is offline
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Join Date: Jan 2011
Location: Mojave California
Posts: 21
Default ProTools 7.4 LE Errors Please Help!!

So I Bought The MBox 2 And It Came With ProTools Le 8 But It Wouldnt Load On My LapTop So Tech Support Sent Me ProTools 7.4 Le Through Email.. So I DownLoaded It It Worked Fine Then Two Days Later My LapTop Crashed So When I Got It Fixed He Had To Take ProTools Off. So I Just Try To Do It All Over Again From The Same EMail Link...But I Get Different Errors...The First Time It Said That I Need A Device Driver TPkd And Error Code (0xc0000142)
Then SomeTimes It Will Install To The Point Where It Says Plug In Digi Device InterFace Then i Do And A Blue Screen Comes On Saying That There Was An Error And The Computer Will Turn Off.

P.S.
The MBox 2 Lights Come On When Plugged It. Just Not When ProTools Asks For It. I Tried Downloading The New TPkd Thing And It Didnt Work. I Tried From This WebSite: www.paceap.com



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SiSoftware Sandra

Computer
Manufacturer : HP
Model : HP Pavilion dv6000 (RG264UA#ABA)
Family : 103C_5335KV
Version : Rev 1
Serial Number : CNF6460G76
ID : 36464E43-47303634-16003637-4275AE36
SKU Number : RG264UA#ABA

Computer Chassis
Manufacturer : Quanta
Type : Notebook
Can be locked : No
Version : N/A
Serial Number : None
Boot-up State : Safe
Power State : Safe
Thermal State : Safe

Mainboard
Manufacturer : Quanta
Multi-Processor (MP) Support : No
Multi-Processing (MPS) Version : 1.40
Model : 30B7
Version : 65.2C
Serial Number : None

On-board Devices
64 : Video Adapter (Enabled)

Computer Memory Controller
Location : Mainboard
Error Correction Capability : None
Number of Memory Slots : 2
Maximum Installable Memory : 2GB
Bank 0,1 - DIMM 1 : Macronix 8HTF6464HDY-667D3 D901BE81 DIMM Synchronous DDR2 512MB/64 @ 667MHz
Bank 2,3 - DIMM 2 : Macronix 8HTF6464HDY-667D3 D901BEA1 DIMM DDR2 512MB/64 @ 667MHz

Chipset
Model : AMD Athlon 64 / Opteron HT Hub
Revision : A1
Bus : HyperTransport
Version : 1.02
Front Side Bus Speed : 2x 402MHz (804MHz)
Maximum FSB Speed : 2x 1.6GHz (3.2GHz)
Width : 16-bit / 16-bit
I/O Queue Depth : 4 request(s)
Maximum Bus Bandwidth : 3.14GB/s

Chipset 1 Hub Interface
Type : HyperTransport
Version : 1.02
In/Out Width : 16-bit / 16-bit
Full Duplex : No
Multiplier : 2x
Speed : 2x 402MHz (804MHz)

Logical/Chipset Memory Banks
Bank 0 : 512MB DDR2 SO-DIMM 5-5-5-15 4-21-5-3 1T
Bank 1 : 512MB DDR2 SO-DIMM 5-5-5-15 4-21-5-3 1T
Supported Memory Types : DDR2 SO-DIMM
Channels : 2
Memory Bus Speed : 2x 301MHz (602MHz)
Maximum Memory Speed : 2x 400MHz (800MHz)
Multiplier : 1/6x
Width : 64-bit
Integrated in Processor : Yes
Cores per Memory Controller : 2 Unit(s)
Refresh Rate : 7.80µs
Power Save Mode : No
Fixed Hole Present : No
Maximum Memory Bus Bandwidth : 9.4GB/s

APIC 1
Version : 1.01
Maximum Interrupts : 24
IRQ Handler Engaged : Yes
Enhanced Support : Yes

Memory Module
Manufacturer : Micron
Model : 8HTF6464HDY-667D3
Serial Number : 9D10EB18
Type : 512MB DDR2 SO-DIMM
Technology : 8x(32Mx16)
Speed : PC2-5300U DDR2-666
Standard Timings : 5-5-5-15 3-20-5-3
Version : 1.02
Memory DC Line : 1.80V
Timing @ 333MHz : 5-5-5-15 3-20-5-3
Timing @ 267MHz : 4-4-4-12 3-16-4-2
Timing @ 200MHz : 3-3-3-9 2-12-3-2

Memory Module
Manufacturer : Micron
Model : 8HTF6464HDY-667D3
Serial Number : 9D10EB1A
Type : 512MB DDR2 SO-DIMM
Technology : 8x(32Mx16)
Speed : PC2-5300U DDR2-666
Standard Timings : 5-5-5-15 3-20-5-3
Version : 1.02
Memory DC Line : 1.80V
Timing @ 333MHz : 5-5-5-15 3-20-5-3
Timing @ 267MHz : 4-4-4-12 3-16-4-2
Timing @ 200MHz : 3-3-3-9 2-12-3-2

Sensors 1
Model : AMD K8 CPU [P0, C2, SC0, SN0]
Version : 72.02
Mainboard Specific Support : No

Temperature Sensor(s)
CPU 1 Temperature : 47.00°C td

System Bus(es) on Hub 1
Version : 2.30
System Bus 0 : PCI
System Bus 1 : PCIe 1.00 x1 2.5Gbps
System Bus 3 : PCIe 1.00 x1 2.5Gbps
System Bus 7 : PCI

LPC Hub Controller 1
Model : HP Presario V6133CL
OEM Device Name : nVidia MCP51 LPC Bridge
Revision : K4
ACPI Power Management : Yes
ACPI Power Management Enabled : No

Disk Controller
Model : HP Presario V6133CL
OEM Device Name : nVidia MCP51 Parallel ATA Controller
Interface : ATA
Revision : P2
Channels : 4

Disk Controller
Model : HP Presario V6133CL
OEM Device Name : nVidia MCP51 Serial ATA Controller
Interface : SATA
Revision : P2
RAID Support : Yes
RAID Enabled : No

Disk Controller
Model : HP Presario V6133CL
OEM Device Name : Ricoh SD Bus Host Adapter
Interface : SDA
Revision : B10
Channels : 1

Audio Device
Model : HP Presario V6133CL
OEM Device Name : nVidia MCP51 High Definition Audio
Revision : K3
Type : HD (High-Definition) Audio
Version : 1.00
Number of In / Out / Bi-Directional Streams : 4 / 4 / 0
Number of Serial Data Streams : 1

Audio Codec
Model : Conexant CX20549 (Venice)
Revision : A1
Version : 1.00
Audio Channels : 4

USB Controller 1
Model : HP Presario V6133CL
OEM Device Name : nVidia MCP51 USB Controller
Revision : K4
Version : 1.00
Interface : OHCI
Channels : 8
Supported Speed(s) : Low (1.5Mbps) Full-Length (12Mbps)
Legacy Emulation Enabled : No

USB Controller 2
Model : HP Presario V6133CL
OEM Device Name : nVidia MCP51 USB Controller
Revision : K4
Version : 2.00
Specification : 1.00
Interface : EHCI
Channels : 8
Companion Controllers : 1
Supported Speed(s) : Low (1.5Mbps) Full-Length (12Mbps) High (480Mbps)
Addressing Support : 32-bit
Legacy Emulation Enabled : No

FireWire/1394 Controller 1
Model : HP Presario V6133CL
OEM Device Name : Ricoh R5C832 IEEE-1394 Controller
Revision : A1
Version : 1.10
Interface : OHCI
Enhanced Support : Yes
Channels : 64
Speed : 400MHz

SMBus/i2c Controller 1
Model : nVidia MCP5+ SMBus 1
Version : A.03
Advanced TCO Mode Enabled : No
Slave Device Enabled : No
PEC Support : No

SMBus/i2c Controller 2
Model : nVidia MCP5+ SMBus 2
Version : A.03
Advanced TCO Mode Enabled : No
Slave Device Enabled : No
PEC Support : No

Expansion Slot(s)
PCI Express Slot 1 : PCIe 64-bit +5V +3.3V Half-Length Available
PCI Express Slot 2 : PCIe 64-bit +5V +3.3V PME Hot-Plug Half-Length Available

Performance Enhancing Tips
Notice 224 : SMBIOS/DMI information may be inaccurate.
Warning 2507 : Mainboard has too few memory slots. Upgrading the memory may be difficult or expensive.
Warning 2508 : All memory slots are full. Upgrading the memory may be difficult or expensive.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.
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  #2  
Old 01-22-2011, 01:10 PM
SoloMuzyk SoloMuzyk is offline
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Join Date: Jan 2011
Location: Mojave California
Posts: 21
Default Re: ProTools 7.4 LE Errors Please Help!!

Please Help!!!!!!!
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  #3  
Old 01-24-2011, 01:11 PM
Dism Dism is offline
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Join Date: Apr 2008
Location: Toronto, Ontario, Canada
Posts: 6,154
Default Re: ProTools 7.4 LE Errors Please Help!!

First off... Capitalizing Every Word Is Really Distracting And Hard To Read!

Second...

Your laptop is quite underpowered and not qualified for running Pro Tools.

1GB of RAM doesn't get you far with computing these days.

Integrated graphics are not supported. A computer needs a dedicated graphics card/GPU to run Pro Tools properly.

You must also use a secondary (in your case, external) hard drive for your sessions.
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Liquid Saffire 56 - PT10.2 - BFD2, VCC, Duende Native, Play 3.0

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  #4  
Old 01-25-2011, 02:50 AM
SoloMuzyk SoloMuzyk is offline
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Posts: 21
Default Re: ProTools 7.4 LE Errors Please Help!!

well i had it on here before and it was working just fine then someone fixed my computer cuz there was a virus and now it wont install
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  #5  
Old 01-25-2011, 02:52 AM
Dism Dism is offline
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Default Re: ProTools 7.4 LE Errors Please Help!!

"Fixed" is a relative term.

The best thing you can do after a virus attack is completely wipe the main drive. There is often corruption left over after an infection and it's the only way to truly "fix" an infected computer.
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a n t h e I n c r e d i b l e S o u n d M a n

"Svetlana" v1 - 4.2GHz i7, 16GB RAM, OSX 10.7.4
Liquid Saffire 56 - PT10.2 - BFD2, VCC, Duende Native, Play 3.0

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  #6  
Old 01-25-2011, 05:21 PM
SoloMuzyk SoloMuzyk is offline
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Location: Mojave California
Posts: 21
Default Re: ProTools 7.4 LE Errors Please Help!!

Yea I UnderStand...Do U Think There Is Like A Driver That Im Missing Or A Program Thats Keeping It From Uninstalling
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  #7  
Old 01-27-2011, 06:50 AM
albee1952's Avatar
albee1952 albee1952 is offline
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Location: Norwich, CT
Posts: 39,321
Default Re: ProTools 7.4 LE Errors Please Help!!

Whoever "fixed" your computer did not restore it. Maybe they installed a different version of Windows(so which exact version IS installed?). You might need the dual core hotfix (google the underlined bit). Maybe the new OS is not compatible(like if its XP 64 bit). One lesson to take away from this is; have a backup plan. Mine is to use Acronis True Image to save drive images(when a system IS working good) so I can restore to that exact state. I also keep cloned hard drives of the system drive for my laptop and studio computers, so a total crash is repaired in the time it takes to swap a drive.
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  #8  
Old 01-28-2011, 07:00 AM
SoloMuzyk SoloMuzyk is offline
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Default Re: ProTools 7.4 LE Errors Please Help!!

Ok Thanks Man
Internet Explorer 8
Windows Version 5.1 Service Pack 3 (Copywrite 2007)
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  #9  
Old 01-28-2011, 08:19 AM
sunburst79 sunburst79 is offline
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Location: Cleveland, Ohio USA
Posts: 12,763
Default Re: ProTools 7.4 LE Errors Please Help!!

Quote:
Originally Posted by SoloMuzyk View Post
FireWire/1394 Controller 1
Model : HP Presario V6133CL
OEM Device Name : Ricoh R5C832 IEEE-1394 Controller
Revision : A1
Version : 1.10
Interface : OHCI
Enhanced Support : Yes
Channels : 64
Speed : 400MHz
This may help.
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  #10  
Old 01-28-2011, 07:55 PM
SoloMuzyk SoloMuzyk is offline
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Default Re: ProTools 7.4 LE Errors Please Help!!

Ok Thanks Man Ill Look It Up. Do U Think That Its Cuz I Have Windows 5.1????
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