Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools TDM Systems (Mac)
Register FAQ Today's Posts Search

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 04-17-2007, 10:53 AM
Futurist Futurist is offline
Member
 
Join Date: Apr 2007
Posts: 37
Default Mac Pro/HD3 boot-up problem

I am running HD3 Accel, Pro Tools 7.3.1 on a Mac Pro 2.66, OS 10.4.8, with 2 gigs of ram, and have observed an odd boot behaviour about 2 out of ten times. I press the power button, the light comes on, but no other computer activity. I then press and hold the button to force shut down, then I boot-up again, which 90% of the time will boot-up normally-(occasionally takes 2 or more times).
This ONLY occurs with the Digi cards installed. I spent 4 hours at a local Apple store with a tech recently, and we exhaustively tested everything possible, and the Mac is 100%, without the cards. The cards all check out perfect with DigiTest, but there is clearly a glitch happening somewhere. It also happens with any combination of 1,2, or all 3 cards. I'm not sure if it is worth sending back the cards for exchange, although it is likely. The Digidesign tech I spoke to had never heard of this before. Is there anyone else who knows of this?
Reply With Quote
  #2  
Old 04-17-2007, 12:06 PM
Pete Gates Pete Gates is offline
Member
 
Join Date: Feb 2001
Location: UK
Posts: 1,353
Default Re: Mac Pro/HD3 boot-up problem

No consolation but I'm getting this too on my Quad 3GHz MacPro. I assumed it was the Mac, won't get a chance to pull out any cards till the end of the project I'm on but it sounds like exactly the same thing.

Pete
Reply With Quote
  #3  
Old 04-17-2007, 12:38 PM
Futurist Futurist is offline
Member
 
Join Date: Apr 2007
Posts: 37
Default Re: Mac Pro/HD3 boot-up problem

Well, if you and I are experiencing this, there are bound to be others. Although it is mainly an annoyance, it has embarrased me a couple of times when cranking up my rig to show someone when, ...oops...please wait while I reboot! I'll bet you if I replace the cards, the problem may still exhist. The curiosity will probably get the best of me, and I will go for the exchange...what a drag. I am loving this system otherwise!
Reply With Quote
  #4  
Old 04-17-2007, 12:41 PM
Illusion Rake Illusion Rake is offline
Member
 
Join Date: Jan 1999
Location: Helsinki, Finland
Posts: 44
Default Re: Mac Pro/HD3 boot-up problem

My MacPro is holding on forever when doing a restart...otherwise working fine. I´ve had a couple of times the cold boot-up problem too...

MP 2,66 / HD3
Reply With Quote
  #5  
Old 04-17-2007, 12:55 PM
nmiller79 nmiller79 is offline
Member
 
Join Date: Nov 2001
Location: NYC
Posts: 187
Default Re: Mac Pro/HD3 boot-up problem

I have noticed this problem on a few machines and have even noticed without HD cards in it. In one specific instance a reset of logic board helped. I wish this problem was less intermittent as it would help narrow the problem down.

I'll post back if I find out something new

NM

Quote:
Well, if you and I are experiencing this, there are bound to be others. Although it is mainly an annoyance, it has embarrased me a couple of times when cranking up my rig to show someone one when, ...oops...please wait while I reboot! I'll bet you if I replace the cards, the problem may still exhist. The curiosity will probably get the best of me, and I will go for the exchange...what a drag. I am loving this system otherwise!
Reply With Quote
  #6  
Old 04-17-2007, 01:06 PM
Futurist Futurist is offline
Member
 
Join Date: Apr 2007
Posts: 37
Default Re: Mac Pro/HD3 boot-up problem

The randomness of it I find very confusing. I hope anyone having this problem reports it to Digidesign. I wonder, if some are experiencing this, and others aren't, could there be a possibe difference in components on some cards? I removed the cards and rebooted at least 40 times, and never had it happen. And then, with two cards in, it seemed to stop for a few days, at which point I thought it was a certain card, but it eventually showed up again.
Reply With Quote
  #7  
Old 04-17-2007, 02:19 PM
AAR AAR is offline
Member
 
Join Date: Sep 2001
Location: Burbank, CA
Posts: 80
Default Re: Mac Pro/HD3 boot-up problem

I have 2 Mac Pro's quad 2.66 too, and they both do the same thing. One out of 3 boot-ups the switch light comes on and no chime, or it hangs on the grey apple boot up screen. At first I thought I had a bad computer but the second one we bought is doing the same thing. I noticed it happens almost every time if the computer a/c cord is disconcected and reconnected after a while. Definately scary, and not good in front of clients.
Reply With Quote
  #8  
Old 04-17-2007, 02:37 PM
AAR AAR is offline
Member
 
Join Date: Sep 2001
Location: Burbank, CA
Posts: 80
Default Re: Mac Pro/HD3 boot-up problem

I forgot to mention that sometimes after replugging the a/c cord to the computer, it boots automatically without pressing the power button as if the power is trigerring the startup. I have seen it do this without the Digi cards in it on more than one occasion. My guess is the Mac Pro has a startup issue when it sees cards on the PCIe bus.
Reply With Quote
  #9  
Old 04-17-2007, 02:49 PM
ThomasPMusic ThomasPMusic is offline
Member
 
Join Date: Dec 2004
Posts: 189
Default Re: Mac Pro/HD3 boot-up problem

2 things---
1, I notice that the computer (macpro 2.66) does not come on reliably when I hold the power button at all. I have to hit it quick, stacatto, for musicians...
If I hold it longer, no go sometimes,
2, The computer really peaks out my Furman power conditioner with amperage display. A very heavy start-up surge. About the same as an air conditioner, or vaccuum cleaner, really.
Could some people be experiencing power problems because of the spike? Would spike harder with a "load" on the PCI bus, right?
How many people with problems have more than 1 hard drive?
How many have 10k drives?
How many plug the mac into a voltage regulator that maybe can't handle the spike?
tp
Reply With Quote
  #10  
Old 04-17-2007, 02:56 PM
Futurist Futurist is offline
Member
 
Join Date: Apr 2007
Posts: 37
Default Re: Mac Pro/HD3 boot-up problem

Strangely enough, I had that a/c cord power up happen to me one time, (cards in), and it was at the Apple Store, when the tech and I were trouble-shooting. We looked at each other like, what the hell?
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
LE 7.3 boot problem dmf 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 10 08-14-2009 07:21 AM
g5 boot problem... usd Pro Tools TDM Systems (Mac) 12 02-18-2009 12:34 PM
Boot Problem with OS9 UTS Pro Tools TDM Systems (Mac) 5 01-15-2005 09:55 AM
A7N8X PC with a boot up problem! iceblueD 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 15 12-30-2004 09:40 AM
OSX Boot problem Reckless Erik Pro Tools TDM Systems (Mac) 0 09-24-2003 02:40 AM


All times are GMT -7. The time now is 04:14 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com