|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#1
|
|||
|
|||
Pro Tools HD $599 suport plan
Ok, like a complete fool, I went ahead and paid (today) for my HD annual support agreement. I've got some down time and I figured i'd go ahead and bite the bullet, pay for the agreement, download PT 12 HD and play around with it. Well to my surprise, I PAID for the agreement only to NOT have access to the new release!!!! I'm beyond ticked off!!! I've been a HD user since version 7 and I've stayed up-to-date ever since. AVID took my money and gave me nothing for it as far as I'm concerned. Why should I have to open a support ticket for this? I have a good mind to call my credit card company and challenge the purchase..... Yeah, I'm ticked.
|
#2
|
||||
|
||||
Re: Pro Tools HD $599 suport plan
I'd be ticked as well. So sorry! Looking into this now...
Okay, so I couldn't find you in our system based on your community user name or email. Could you please update your email address to match your Avid account and I'll try again?
__________________
• linkedin •
|
#3
|
|||
|
|||
Re: Pro Tools HD $599 suport plan
Quote:
Will do! Thanks! |
#4
|
|||
|
|||
Re: Pro Tools HD $599 suport plan
|
#6
|
|||
|
|||
Re: Pro Tools HD $599 suport plan
Not at all. I purchased from the AVID store. The only thing I received was a conformation email. No reference of a system id or redemption anything. The email pointed me to my AVID account to download.
|
#7
|
|||
|
|||
Re: Pro Tools HD $599 suport plan
My order number is 4369995
|
#8
|
|||
|
|||
Re: Pro Tools HD $599 suport plan
Jeffro - Can you help me out?
Order ID: 4370664 |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Pro Tools 12 HD - Support Plan | Ryan Young | General Discussion | 1 | 01-22-2015 05:27 PM |
Pro Tools 11 (w/ Support Plan) transfer of ownership | L-Rey | Pro Tools 11 | 9 | 11-27-2014 01:31 PM |
Pro Tools 11 Support Plan standard with Pro Tools software purchases & upgrades | feryano | FireWire & USB Audio Interfaces (Mac) | 0 | 11-02-2014 10:21 PM |
Why are we waiting for our Pro Tools 10 with the Avid Support Plan? | TREXROCK | Pro Tools 10 | 8 | 11-22-2011 08:50 AM |
96 - can it suport 24 unputs | Filmusic | Pro Tools TDM Systems (Win) | 5 | 12-20-2010 12:29 PM |