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  #11  
Old 08-25-2016, 08:36 PM
vudoo vudoo is offline
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Join Date: Jan 2001
Location: Montreal, Quebec, Canada
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Default Re: Newbie questions

Quote:
Originally Posted by creativecontrol View Post
Greetings,

It is possible you are experiencing an issue we found recently which is described in the following Knowledge Base entry:

http://avid.force.com/pkb/articles/t...ng-Not-Working



Please let me know if this resolves your metering problem.




Jeff
Hi Jeff,

Every files on my MacPro correspond to the files described in the knowledge base but still no metering.
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  #12  
Old 08-26-2016, 05:50 AM
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creativecontrol creativecontrol is offline
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Join Date: Nov 2007
Location: Madison, WI
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Default Re: Newbie questions

Understood. Please call into the S6 Support line and we will make sure you get taken care of.


(650) 237-1700



best,




Jeff
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