"The Project owner has deleted the shared project" - offline Projects lost

[rcprog]

I had at least a dozen projects saved locally on my computer and yesterday updated the Pro Tools First to Version 2018.7 and now I cannot find my projects. Did the update delete my projects? any Ideas of how to restore them?

Thank you,
Denis

[zardy]

Hi, i am a newby i'm using pro tools first to try to learn how to use the software. I have a big problem that's not letting me improve.

Everytime i am working on a project, suddently a pop un come out saying "the owner of the project has deleted the shared project..." or something similar and everything will be deleted with no possibility to open it again.

What does it mean? The owner of the project should be me, but i did not delete anything.

Thanks for your help guys

Inviato dal mio STF-L09 utilizzando Tapatalk

[cmm10a]

Same issue here. Had some advice from someone on fb to not name your project with a previous name. Which I thought would work but today, I opened the same project continuing my work and this message popped up. I have a feeling it may have to do with being connected to the interned but I cannot be sure since the last time it happened I was not connected for the internet.

[zardy]

I don't know. I was always connected to the internet when it happened.
Another thing I have noticed is that the count of my projects is not up to date. I have now 0 projects but the count says 2/3. Anyone?
Thanks

Marco

[Netmania]

Same happened to me many times. I was hoping this problem get a fix with 2019.5. It did not. This morning i made a session with PT First - it`s now officially announced that i can record as many sessions as i like.

After the lunch i was coming back, my mac lost Wifi Connection - an i got this message like in this post stated. I could not change anything. My work from 4 hours was completely removed from my harddisk - without my permission. This is a complete no go. It seems to me that this is the worst decision to trust my intellectual work to this product. And furthermore - will not lead me to upgrade to any Pro Tools Version.

I am working with Audio Sequencer Applications since 30+ Years. Started with 12, 24 , Cubit , Cubase, Magix, Logic 9, Logic X. Never ever in my whole Life i had this kind of issue. This has to be fixed immediately - otherwise i can not recommend Pro Tools First for my students to start.

Hoping that someone from the Avid Staff takes this to responsible person.

[zardy]

So you also think it's an internet connection issue? Any official ProTools answer?

Thanks

Marco

[Netmania]

Hi Marco,
as Avid themselves are stating in their known issues:
--------------------------------------------------------------------------------------
Projects and Collaboration
Disconnecting from the internet or closing a project during project synchronization can result in failed project synchronization. (PT-202643)
To prevent potential synchronization with projects, do not disrupt the project synchronization while it is in progress. Avoid disconnect- ing from the internet, turning off WiFi, shutting your laptop, or quitting Pro Tools | First during this time. To monitor the progress of project synchronization, choose Window > Task Manager.
------------------------------------------------------------------------------------
And this Issue is not new - it can be found in Documentaries for several PT First Versions before. You will find the complete Issue Overview under Read Me First in your Account under Pro Tools Downloads.

That means, if my Mac - for whatever reason - decides to disconnect my Wifi (Also a very familiar issue under MacOs Mojave!!!) risk is very high that PT First deletes the session files for itself. Without anything i can do.

Best wishes

Mike

[lesf42]

Originally Posted by Netmania

Hi Marco,

as Avid themselves are stating in their known issues:

--------------------------------------------------------------------------------------

Projects and Collaboration

Disconnecting from the internet or closing a project during project synchronization can result in failed project synchronization. (PT-202643)

To prevent potential synchronization with projects, do not disrupt the project synchronization while it is in progress. Avoid disconnect- ing from the internet, turning off WiFi, shutting your laptop, or quitting Pro Tools | First during this time. To monitor the progress of project synchronization, choose Window > Task Manager.

------------------------------------------------------------------------------------

And this Issue is not new - it can be found in Documentaries for several PT First Versions before. You will find the complete Issue Overview under Read Me First in your Account under Pro Tools Downloads.



That means, if my Mac - for whatever reason - decides to disconnect my Wifi (Also a very familiar issue under MacOs Mojave!!!) risk is very high that PT First deletes the session files for itself. Without anything i can do.



Best wishes



Mike

Hi All, I had this very issue on Sunday.

I'd been telling a friend about new features, and how it would help us being able to collaborate on his recordings.

I'd imported some of my his audio tracks, when a short lived power cut turned off the router and when I came back to the project, it had vanished from the PC!

I checked on YouTube, and someone had very recently posted a video about this issue.

I really can't believe that this is not a bug! How can it be acceptable that losing work through a loss of internet is not a major issue!

I may have to reconsider recommending Pro Tools First to my friend.

Sent from my FIG-LX1 using Tapatalk

[RecordingStudio9]

I have now created a video and demonstrated exactly how this big issue arises and what/how it happens.
I hope this video will help you to avoid the situation AND for AVID to (hopefully) see and fix it, otherwise, it will cause a lot of beginners trying out Pro Tools First to see if it's for them, will be VERY disappointed and move to another DAW.
My aim is to get AVID to fix the issue and I'm not trying to bad mouth AVID.
PT First being free, AVID has no support to submit this issue.

https://www.youtube.com/watch?v=USqq5nqfL1M

[zardy]

Thanks again!

Marco