|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#11
|
||||
|
||||
Re: Renewed, no iLok license.
You don't get a new license when you renew, it updates the Release Limit date on your existing license. Right+click the license in iLok License Manager and select Show Details to check that (it should line up with the expiration of your Update Plan).
__________________
• linkedin •
|
#12
|
|||
|
|||
Re: Renewed, no iLok license.
Thank you JFreak and jeffro, all running again, we are flat-out-busy here, working from home and social distancing of course.
Lets hope this bloody virus runs out of steam soon... |
#13
|
|||
|
|||
Re: Renewed, no iLok license.
Im having the same issue. No license deposited. Nothing showing up in ILOK. No updated date when I click on "Show details" I cant seems to get a response from support.
|
#14
|
||||
|
||||
Re: Renewed, no iLok license.
Renew does not give you new license. Synchronize the key and see its detais, the RELEASE LIMIT should now reflect new date in the future.
__________________
Janne What we do in life, echoes in eternity. |
#15
|
|||
|
|||
Re: Renewed, no iLok license.
Can you please walk me through how to do that? I’ve been trying to figure this out for three days and have not heard from support
|
#16
|
||||
|
||||
Re: Renewed, no iLok license.
Just open your iLok License Manager software, you will be able to figure out what I just told you in the orev post
Sent from my iPhone using Tapatalk
__________________
Janne What we do in life, echoes in eternity. |
#17
|
|||
|
|||
Re: Renewed, no iLok license.
I’ve been looking through ilok manager and the avid master account 25 times a day and obviously am missing something. Could you please just give a little bit more guidance on this so I’m not sitting here for another 3 days trying to figure it out?
Thanks |
#18
|
||||
|
||||
Re: Renewed, no iLok license.
Right click on the license key you have your PT license and chiose synchronize
Sent from my iPhone using Tapatalk
__________________
Janne What we do in life, echoes in eternity. |
#19
|
|||
|
|||
Re: Renewed, no iLok license.
Also the last email I got from avid said my new system ID would be in my master account and i don’t see that in their either. Only the old expired one.
|
#20
|
|||
|
|||
Re: Renewed, no iLok license.
I hit synchronize. Nothing showed up or updated.
|
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Renewed Pro Tools Subscription but my license isn't showing up in Ilok | fogger808 | Licensing & Accounts | 31 | 05-17-2020 11:36 PM |
Renewed my Pro Tools License - missing in iLok | Kazther | Licensing & Accounts | 4 | 12-21-2018 07:09 AM |
Renewed Upgrade Plan - not renewed in iLok | robert-morton | Licensing & Accounts | 3 | 03-07-2018 09:49 PM |
Renewed HD Upgrade and Support Plan but no new License | CHRIS AIKEN | Licensing & Accounts | 1 | 04-25-2017 10:29 PM |