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  #1  
Old 08-13-2018, 12:06 PM
jsprankle jsprankle is offline
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Join Date: Aug 2018
Location: Kansas City, MO
Posts: 2
Default iLok Will Not Work

Hey guys,

I just upgraded to Pro Tools 2018.7 subscription, and for some reason, I am getting this message from iLok:

Software Component Unavailable
A background component required for iLok License Manager seems to be unavailable. If rebooting does not fix this issue, please visit iLok.com and download and run the latest License Support installer.

I tried uninstalling both Pro Tools & iLok License Manager and re-downloading, and then reinstalled it like 5 times, but no cigar. Anybody experienced this before?

I use Mac OS High Sierra 10.13.3, BTW.

Many thanks,
Josiah

Last edited by jsprankle; 08-13-2018 at 12:07 PM. Reason: Mac
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  #2  
Old 08-13-2018, 12:37 PM
HMA HMA is offline
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Join Date: Sep 2015
Location: FINLAND
Posts: 63
Default Re: iLok Will Not Work

Same problem here. I have used 2018.7 today but then this iLok issue a while ago. Downloading and installing ilok manager again dont help. I am using windows 10
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  #3  
Old 08-13-2018, 12:55 PM
amagras amagras is offline
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Join Date: Mar 2015
Location: Ottawa, ON
Posts: 3,399
Default Re: iLok Will Not Work

This is the fix for Windows (second half of the video), there must be a similar way to start the service on Macs.
https://youtu.be/A_tIsYWBZJs
__________________
Dell XPS 8700. Intel Core i7-4770 CPU @ 3.40GHz. RAM: 16GB. Windows 10 Home x64. NVIDIA GeForce GTX 645. NI Komplete Audio 6. Pro Tools Software 2019
amagrasmusic.com
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  #4  
Old 08-13-2018, 01:04 PM
HMA HMA is offline
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Join Date: Sep 2015
Location: FINLAND
Posts: 63
Default Re: iLok Will Not Work

Thanks a lot! Great youtube link! Starting Pace license services manually was the trick . Now everything is working fine.
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  #5  
Old 08-13-2018, 01:27 PM
jsprankle jsprankle is offline
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Join Date: Aug 2018
Location: Kansas City, MO
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Default Re: iLok Will Not Work

Hmm... I am afraid it didn't quite apply to me. I didn't find any Mac equivalent.
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  #6  
Old 01-28-2019, 02:44 PM
rwmccut rwmccut is offline
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Join Date: Aug 2013
Location: Pittsburgh
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Default Re: iLok Will Not Work

I'm having the same issue with PT Ultimate 2018 on my Mac Pro with Mojave OS. Did you ever find solution for Mac? I see a lot of PC solutions discussed but the MAC remedy seems lacking.
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