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  #1  
Old 09-07-2013, 07:00 AM
dicklyle dicklyle is offline
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Default beware Avid Repairs

a few weeks ago my Eleven rack completely froze on startup and would not advance past the boot screen,I tried all the resets and troubleshooting ,now Avid is charging $470.00 plus tax and shipping to fix.I spoke to the local music store where it was purchased,and they are going to help,no thanks to Avid,I't will be fixed and sold.
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Old 09-07-2013, 08:27 AM
sunburst79 sunburst79 is offline
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Default Re: beware Avid Repairs

Is the unit under warranty ?
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Old 09-07-2013, 08:30 AM
DAR Fritz DAR Fritz is offline
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Default Re: beware Avid Repairs

Just buy a new one on Ebay. Saw one for $379 w/ free shipping.

I stopped using ProTools years ago because of what Avid charges for software updates. Life is great w/o PT!! That really sucks what they're charging you for your 11r repair.
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Old 09-07-2013, 09:03 AM
DonaldR DonaldR is offline
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Default Re: beware Avid Repairs

Digidesign was a great company, cannot say the same about Avid...
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  #5  
Old 09-07-2013, 09:06 AM
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Drew Mazurek Drew Mazurek is offline
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Default Re: beware Avid Repairs

Quote:
Originally Posted by DonaldR View Post
Digidesign was a great company, cannot say the same about Avid...
FYI, Avid bought Digi in '96.
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Old 09-07-2013, 10:08 AM
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YYR123 YYR123 is offline
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Default Re: beware Avid Repairs

Quote:
Originally Posted by Drew Mazurek View Post
FYI, Avid bought Digi in '96.
What ?no way Drew maybe 2006 wasn't it?
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Old 09-07-2013, 10:12 AM
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Default Re: beware Avid Repairs

Quote:
Originally Posted by YYR123 View Post
What ?no way Drew maybe 2006 wasn't it?
It was 1995/96 that Avid bought Digidesign. But they kept the brand "Digidesign". 2010 "Digidesign" became "Avid".
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Old 09-07-2013, 10:45 AM
dicklyle dicklyle is offline
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Default Re: beware Avid Repairs

It was 1 month out of warranty
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  #9  
Old 09-07-2013, 10:48 AM
dicklyle dicklyle is offline
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Default Re: beware Avid Repairs

also,I am lucky my local store is taking care of me
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Old 09-07-2013, 11:46 AM
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Default Re: beware Avid Repairs

I don't get this attitude.
Sure, it's a bummer if your warranty just ran out - but it just is. Deal with it. The line has to be drawn somewhere, right? And if everybody would get a freeby just because they ran out only a month ago - what's the point of a limited warranty then?
Grow up and cope. You can be angry - I would be. Not at Avid, though, but at tough luck.
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