Added another PCIE card and Pro Tools lags!

[gscoppa]

Hi,

I've been running Pro Tools HD2 PCI E for about a year now on a Mac pro Dual Core Intel with 10g of ram. I recently purchased another PCI E accel card and added it into the computer last week.

The card shows up in system usage and seems fine. But now it takes forever for pro tools to load up plug ins and also load up sessions. Some sessions it takes up to 45 minutes to load. When they finally load it says some plug ins were made inactive and the audio doesn't play out of the interface(192 i/o). These were all sessions that were opening and closing fine when I had just one accel card.

Also when I try and close certain sessions it stays on the freeing unused dsp stage for about 45 minutes to an hour.

I guess my next step is to remove the added card and see if the system works again.

Anyone have an idea what this could be? Thanks.

P.s. The new accel card is brand new. Package was sealed. Came with warranty from an avid dealer.

[Drew Mazurek]

Wow, you're a patient man. I'd never wait 45 minutes for a computer to do anything!!

Of course pull it out and see if all is good, but first does it pass Digitest?

[ZEUSS]

Having the exact same issues as you. Except with a magma chassi. And I just added another card as well.

[crizdee]

Originally Posted by gscoppa

Hi,

I've been running Pro Tools HD2 PCI E for about a year now on a Mac pro Dual Core Intel with 10g of ram. I recently purchased another PCI E accel card and added it into the computer last week.

The card shows up in system usage and seems fine. But now it takes forever for pro tools to load up plug ins and also load up sessions. Some sessions it takes up to 45 minutes to load. When they finally load it says some plug ins were made inactive and the audio doesn't play out of the interface(192 i/o). These were all sessions that were opening and closing fine when I had just one accel card.

Also when I try and close certain sessions it stays on the freeing unused dsp stage for about 45 minutes to an hour.

I guess my next step is to remove the added card and see if the system works again.

Anyone have an idea what this could be? Thanks.

P.s. The new accel card is brand new. Package was sealed. Came with warranty from an avid dealer.

Hi,

As well as taking the new card out, also try putting the new card in, in place of the second card in your system using the same flexi cable to check if the card and the original flex cable are working, obviously if it works ok in place of card 2 it could be the flex cable between card 2 and card 3 or the PCI slot.


Chris

[gscoppa]

Thanks for the troubleshooting ideas guys! I'm going to remove the card tomorrow plus swap it with the second one and check if it works.

For some reason my digidesign folder in applications doesn't have the digitest. Is there a place to download digitest?

[Drew Mazurek]

It's inside the Pro Tools Utilities folder.

[gscoppa]

I want to do the digi test first but I don't have digitest in my utilities folder. Is there somewhere I can download it?

[crizdee]

Originally Posted by gscoppa

I want to do the digi test first but I don't have digitest in my utilities folder. Is there somewhere I can download it?

Hi,

As dmazurek said it should be in your pro tools utilities folder!

if not here it is... http://www.sendspace.com/pro/rqi89m


chris

[gscoppa]

I downloaded the digitest but it won't run. Just says it unexpectedly quit. I did not have it the pro tools utilities folder. I even did a search for it.

Edit: I found a version that runs on my computer. It's testing now I'll let you guys now.

[Drew Mazurek]

Time to reinstall PT. Digitest will be put back where it belongs by the installer.