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  #1  
Old 03-13-2018, 02:32 PM
jazzmonger jazzmonger is offline
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Default PT 12.8.1 and Command 8 - stopped working?

Everything was working great, or so I thought. Came in to mix my latest project and my Command 8 quit working. I've tried everything, even went back and tried it on my old PC running PT 12 and it works just fine.

Interestingly, I cannot select "Port 1" for input to PT. I can select Port 1 for output to the C8, but for input to PT it only shows "Port 2", which from everything I've read is NOT the USB port, its the 1st MIDI port. Disconnecting literally everything on my system (Mac PRO 2013) and I can still only see Port 2 in all MIDI apps Including MIDI Tools.

In Audio/MIDI Setup it shows the little pic of the Command 8 and all 3 ports are listed there with port 1 showing both a MIDI In and an Out.

Its a little achedemic at this point because I've tried everything and ordered a new FaderPort16 as a replacement.

I honestly don't think it has anything to do w/ PT. If other MIDI apps dont see Port 1, it has to be my Mac, and knowing how to fix it would be awesome. Esp for a diehard PC\hardware guy who is now in love with BOTH my Macs, even though sometimes they cause me grief just because they are way too simple and I don't get to reboot all the time in the middle of recording sessions!

Jeff
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  #2  
Old 03-13-2018, 08:13 PM
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YYR123 YYR123 is offline
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Default Re: PT 12.8.1 and Command 8 - stopped working?

Trash prefs and try again
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Daniel
HDX - PT12.5.1 - HD I/O 16x8x8
Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii
D-Command Main Unit - 'Ole Blue


http://www.sknoteaudio.com/ plugins rock and are affordable.
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  #3  
Old 03-13-2018, 08:17 PM
jazzmonger jazzmonger is offline
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Default Re: PT 12.8.1 and Command 8 - stopped working?

Mac Prefs? How? I dont think this is a PT issue.
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Old 03-13-2018, 08:22 PM
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YYR123 YYR123 is offline
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Default Re: PT 12.8.1 and Command 8 - stopped working?

Quote:
Originally Posted by jazzmonger View Post
In Audio/MIDI Setup it shows the little pic of the Command 8 and all 3 ports are listed there with port 1 showing both a MIDI In and an Out.

Sorry I thought I read it was academic, I must have misunderstood.
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Daniel
HDX - PT12.5.1 - HD I/O 16x8x8
Win10-Pro (v1709)- 6 Core i7-6850k - ASUS X99 Deluxe ii
D-Command Main Unit - 'Ole Blue


http://www.sknoteaudio.com/ plugins rock and are affordable.
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  #5  
Old 05-12-2018, 06:59 PM
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SKI SKI is offline
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Default Re: PT 12.8.1 and Command 8 - stopped working?

Quote:
Originally Posted by jazzmonger View Post

Its a little achedemic at this point because I've tried everything and ordered a new FaderPort16 as a replacement.

Jeff
So how's that FaderPort working out for you?
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  #6  
Old 06-12-2018, 09:59 AM
ToneSetter ToneSetter is offline
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Default Re: PT 12.8.1 and Command 8 - stopped working?

Quote:
Originally Posted by SKI View Post
So how's that FaderPort working out for you?
I'd also like to know how the faderport is working for you
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  #7  
Old 03-14-2019, 12:45 PM
BenningtonCollege BenningtonCollege is offline
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Default Re: PT 12.8.1 and Command 8 - stopped working?

Ugh. This same thing just happened to me. Under MIDI interfaces, where I normally select Command 8, Receive Port 1, Send Port 1, 8 channels it offers nothing under Receive, but still has Send options. Helllllp!

Quote:
Originally Posted by jazzmonger View Post
Everything was working great, or so I thought. Came in to mix my latest project and my Command 8 quit working. I've tried everything, even went back and tried it on my old PC running PT 12 and it works just fine.

Interestingly, I cannot select "Port 1" for input to PT. I can select Port 1 for output to the C8, but for input to PT it only shows "Port 2", which from everything I've read is NOT the USB port, its the 1st MIDI port. Disconnecting literally everything on my system (Mac PRO 2013) and I can still only see Port 2 in all MIDI apps Including MIDI Tools.

In Audio/MIDI Setup it shows the little pic of the Command 8 and all 3 ports are listed there with port 1 showing both a MIDI In and an Out.

Its a little achedemic at this point because I've tried everything and ordered a new FaderPort16 as a replacement.

I honestly don't think it has anything to do w/ PT. If other MIDI apps dont see Port 1, it has to be my Mac, and knowing how to fix it would be awesome. Esp for a diehard PC\hardware guy who is now in love with BOTH my Macs, even though sometimes they cause me grief just because they are way too simple and I don't get to reboot all the time in the middle of recording sessions!

Jeff
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  #8  
Old 03-14-2019, 01:12 PM
BenningtonCollege BenningtonCollege is offline
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Join Date: Oct 2017
Location: Bennington, VT
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Default Re: PT 12.8.1 and Command 8 - stopped working?

Quote:
Originally Posted by YYR123 View Post
Trash prefs and try again
Hey! This worked! I got my Command 8 back.

Here's how to trash Preferences on a Mac:

Open a finder window, and click the Go menu. Hold down the Option key and Library appears as a selection.

Under Library go to Preferences.

Delete the following files: com.digidesign.ProTools.plist
com.digidesign.ProTools.plist.lockfile ( I didn't have this.)
DAE Prefs folder
DigiSetup.OSX. Pro Tools Prefs

Restart Protools and Go to Set Up, Peripherals, and the third tab is Midi Controllers. Use the Pull Down menus to select:
Command 8, Receive Port 1, Send Port 1, 8 channels

Thanks, Guys n Gals!
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