i7 and Windows 7 blue screen of death

[beallstreet]

I think I originally posted this in the wrong section---my apologies for the repost.

I've been checking out the posts on i7 and Windows 7 Pro Tools compatability (stalking you guys in the background), but finally decided I needed to contribute---actually, to speak up and ask for help!

I've been through the blue screen of death when Pro Tools tries to load (in May), the "clock" problem and lack of playback after finally getting Pro Tools to load (in June), and now (in July of course) I finally have gotten it to run once or twice but I still get the blue screen of death most of the time when Pro Tools tries to load. Seems to be doing it toward the end of the loading procedure, and sometimes even after it appears to have loaded.

Could you guys check over my Sandra list and let me know if you see a blatant incompatibility problem? Any advice would be appreciated--thanks

SiSoftware Sandra

Computer
Model : BIOSTAR Group TPower I55
Workgroup : WORKGROUP
Host Name : ProToolsPC
User : Chris

Processor
Model : Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz
Speed : 2.8GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 2 Unit(s)
Type : Quad-Core
Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing
L2 On-board Cache : 4x 256kB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing
L3 On-board Cache : 8MB, ECC, Synchronous, ATC, 16-way, Exclusive, 64 byte line size, 8 threads sharing

Computer
Mainboard : BIOSTAR Group TPower I55
BIOS : AMI 080015 09/05/2009
Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 4GB DIMM DDR3

Chipset
Model : Biostar Microtech Clarksfield/Lynnfield DMI
Front Side Bus Speed : 2x 2.4GHz (4.79GHz)

Chipset
Model : Intel Core Desktop (Lynnfield) UnCore
Front Side Bus Speed : 2x 2.4GHz (4.79GHz)
Total Memory : 4GB DIMM DDR3
Memory Bus Speed : 2x 798MHz (1.6GHz)

Memory Module(s)
Memory Module : Kingston 9905403-111A00LF 2GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)
Memory Module : Kingston 9905403-111A00LF 2GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)

Video System
Video Adapter : ATI Radeon HD 4350 (Microsoft Corporation WDDM 1.1) (SM4.1 600MHz, 512MB DDR3 2x400MHz, PCIe 2.00 x16)

Graphics Processor
Adapter : ATI Radeon HD 4350 (Microsoft Corporation WDDM 1.1) ()

Storage Devices
WDC WD3200AAKS-00V1A0 (320GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 298GB (C:) (E:)
Hitachi HDT721064SLA360 (640.1GB, SATA300, 3.5", 7200rpm, NCQ, 15MB Cache) : 596GB (F:)
HP DVD Writer 1270d (SATA150, DVD+-RW, CD-RW, 2MB Cache) : 585MB (D:)

Logical Storage Devices
System Reserved : 100MB (NTFS)
Hard Disk (F:) : 596GB (NTFS) @ Hitachi HDT721064SLA360 (640.1GB, SATA300, 3.5", 7200rpm, NCQ, 15MB Cache)
Hard Disk (C:) : 146GB (NTFS) @ WDC WD3200AAKS-00V1A0 (320GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
Partition (E:) : 152GB (NTFS) @ WDC WD3200AAKS-00V1A0 (320GB, SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
ULEAD (D:) : 585MB (CDFS) @ HP DVD Writer 1270d (SATA150, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : Biostar Microtech P55 LPC Interface Controller
LPC Legacy Controller 1 : ITE IT8720F
Audio Device : Biostar Microtech P55/PM55/3400 High Definition Audio
Audio Device : ATI (AMD) RV730XT Audio device [Radeon HD 4670]
Audio Codec : ATI (AMD) AA01h
Disk Controller : Biostar Microtech P55/PM55/3400 4 port SATA IDE Controller
Disk Controller : Biostar Microtech P55/PM55/3400 2 port SATA IDE Controller
Disk Controller : Jmicron JMB36X PCIE-to-SATAII/IDE RAID Controller
USB Controller 1 : Biostar Microtech P55/PM55/3400 USB2 Enhanced Host Controller
USB Controller 2 : Biostar Microtech P55/PM55/3400 USB2 Enhanced Host Controller
FireWire/1394 Controller 1 : 3812 TSB82AA2 IEEE-1394b Link Layer Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter : Intel(R) 82578DC Gigabit Network Connection (Ethernet, 100Mbps)

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7600
Platform Compliance : x64

Windows Experience Index
Current System : 3.7

[spkguitar]

Which numeric version of Pro Tools? (please be as specific as possible, including the cs number)

Which Pro Tools hardware? (003? MBox?)

Which drivers are you using?

Originally Posted by beallstreet

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7600
Platform Compliance : x64

You are aware that support for Win7 64 is still BETA, right?

Do you have the latest PACE drivers?
Can you post a plugins list please? (using the Tech Support Utility, if possible)

[albee1952]

And have you updated Pace Interlok drivers(out of date drivers can cause BSOD).

[Violet]

When I first initially installed the win7 audio drivers I also received the blue screen of death followed by a swift crash and a reboot.

First follow the directions perfectly.

http://avid.custkb.com/avid/app/self...p?DocId=350927

And when installing it make sure your network adapter is disabled as well as sound card.

After installing it I turned back on my network adapter and sound card, and it works fine. But during installation, I follow all of these rules...

http://avid.custkb.com/avid/app/self...p?DocId=349411

[beallstreet]

Protools 8.0.3 Beta with "64 bit" audio drivers

Digi 002 Black Lion mod

Waves Mercury and stock Protools plugins

I'll try a fresh install and disable the network card and sound card---it seemed to have helped you, so I'll give it a shot.

thanks for any direction you guys have---anyone else got ideas to try? compatibility issues?

chris

[albee1952]

Since you're going for a fresh install. remove the Waves bundle and work on getting Pro Tools solid as a rock. Once that is accomplished, save an image of the system drive and then install Waves. Which version of Waves are you installing? If its the latest, then it SHOULD be okay, but any earlier version might be causing trouble.

[beallstreet]

Man--I think that new ProTools 8.0.4 fixed everything! It booted up without a problem, worked great for 30 minutes or so, closed the session okay. CPU was fantastic the whole time. Keeping my fingers crossed...wait a minute, I'm not superstitious. This has been a long road for a bunch of us

thanks again

[Violet]

Awesome