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Old 07-24-2003, 09:36 AM
wedel wedel is offline
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Default Help - cannot load MIDI Personality DIGI 002

I just updated to PT 6.1 and was very exited to try out the 002 in OSX. During launch I get a "ERROR #2823 cannot load MIDI Personality DIGI 002". When I open a session, I have no control of the 002. Preamps work, thats about it. Anyone? [img]images/icons/confused.gif[/img]
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Old 07-24-2003, 10:01 AM
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DigiTechSupt DigiTechSupt is offline
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Default Re: Help - cannot load MIDI Personality DIGI 002

Wedel,

It sounds like you have removed the Pro Tools application from the Pro Tools folder. The Pro Tools application must remain in Applications > Digidesign > Pro Tools Folder. Move the application back to the Pro Tools folder and you should be set to go. Hope this helps.

Mike
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Old 07-24-2003, 10:12 AM
wedel wedel is offline
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Default Re: Help - cannot load MIDI Personality DIGI 002

Haven't moved anything. I have the application in Applications>Digidesign>Pro Tools>"Pro Tools LE 6.1" Anything else I can try?
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Old 07-31-2003, 05:55 PM
Dan Steinberg Dan Steinberg is offline
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Default Re: Help - cannot load MIDI Personality DIGI 002

I have gotten this same error recently. The audio section of my 002 is working but the controller section of the 002 does not work correctly. Attempts at reinstalling version 6.1 of Pro Tools LE do not solve the problem.

When I try to reinstall 6.1LE and look at the newly created installer log, it loks like it's not replacing all the system level files. How do I do a complete uninstall and then reinstall, so that I can attempt to get the 002's "MIDI perosnality" back?

Thanks!
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Old 08-01-2003, 12:00 AM
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Default Re: Help - cannot load MIDI Personality DIGI 002

Hello,

Try the following:

First uninstall Pro Tools 6.1 using the uninstaller at the following link:

http://download.digidesign.com/support/pt61remove.hqx

This uninstaller will remove everything Digi related for 6.1, Pro Tools App, drivers, etc.

Then run the Pro Tools 6.0 or 6.01 uninstaller (whichever you updated from). This can be run be launching the 6.0 Installer and choosing Custom > Uninstall.

Then go ahead and reinstall Pro Tools 6.01 and update to 6.1. Or just install 6.1 directly if you have the full installer instead of the updater.

Hope this helps.

Mike
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