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Old 03-29-2007, 03:26 PM
FJArn FJArn is offline
Join Date: Mar 2007
Posts: 2
Default Lost Authorization Code

I recently bought a new computer, and although it took a while, managed to successfully install my Mbox 2 and Pro Tools LE 6.8.1. However, I have a bit of a problem. I can't find the authorization code for it. I have the authorization codes for all the other software in the Mbox bundle I never used but not the code I need.

I called the Customer Service line, but I was on hold (I think) for about 2 hours, and it's long distance for me. I also tried emailing the given email account to no reply, it's been about a week now.

The one ray of hope I have right now is that Pro Tools LE is still installed on my previous computer, authorized and everything. I was wondering if anyone knows if there is a way to find the code that way. Stored in the registry maybe? or maybe it's hidden in a file there?

Any help would be appreciated. Thank you.
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Old 03-29-2007, 04:13 PM
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spkguitar spkguitar is offline
Join Date: Apr 2003
Location: Pittsburgh
Posts: 18,161
Default Re: Lost Authorization Code


Your code should be either on the inside cover of the Getting Started Guide, or on the CD sleeve itself.

Since you're still only on 6.8.1, and you haven't done any online upgrades through the Digistore, I think the only way to retrieve your auth code is to contact Digidesign directly.
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