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  #21  
Old 04-18-2020, 10:11 AM
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Southsidemusic Southsidemusic is offline
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Default Re: Falcon expired on a current Update Plan

@Joeldadrummer

Yeah Falcon is not a perpetual license as it isn’t an Avid VI that comes with a PT perpetual License so when your 1 year plan ran out so did Falcon. They have a free version of Falcon at UVI but it is the Avid library that is in the yearly plan so you need to goto UVI and download a free version if your plan has expired. It was never a perpetual version.
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  #22  
Old 10-14-2020, 12:57 PM
sjs sjs is offline
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Default Re: Falcon expired on a current Update Plan

I have the same problem. I have started a case, when I saw the expiration date is months before my plan expiration date. The support team answered, that the license is fixed, but it actually is just gone! And now Falcon is not working! And no response on the case. I have projects that I cannot work on now. This is VERY disappointing... And completely unprofessional. I am a pro tools user for maybe 20 years, but I feel abandoned more and more. So bad...
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  #23  
Old 10-14-2020, 08:25 PM
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Default Re: Falcon expired on a current Update Plan

Quote:
Originally Posted by sjs View Post
I have the same problem. I have started a case...
Looking at your case and will reply with more info.
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  #24  
Old 10-16-2020, 09:34 AM
sjs sjs is offline
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Default Re: Falcon expired on a current Update Plan

Thank you very very much! The license issue is fixed! Now I am waiting to see the installers back in my account. Thank you again!
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  #25  
Old 10-17-2020, 01:51 PM
mixerpro105 mixerpro105 is offline
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Default Re: Falcon expired on a current Update Plan

this has been and ongoing issue for 2 year when plugins subscription plugins you must email support when they expire. There is no auto renew. One would think after a couple of years they would have sorted it out.
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