PT10 Cross grade won't load

[Maars]

Hi All,

I've just installed the cross grade of PT10 from PT8LE.

Unfortunately PT10 won't load at all. I get the error message "VPA Plugin rejected VPA host" and then the load fails.

I can't get past this. Any suggestions?

I'm running OSX Mountain Lion on a new iMac.

I have updated the drivers and my ilok has the correct license on it,

Cheers,

Maars

[Maars]

I clean uninstalled PT10 and reinstalled it but the program still hangs at launch stage. The last thing it says is "DAE loaded".

Any help would be greatly appreciated.

The error report is as follows:

Process: Pro Tools [411]
Path: /Applications/Avid/*/Pro Tools.app/Contents/MacOS/Pro Tools
Identifier: com.digidesign.ProTools
Version: 10.3.2.47 (10.3.2f47)
Build Info: Unknown-1032047~47
Code Type: X86 (Native)
Parent Process: launchd [151]
User ID: 501

Date/Time: 2013-03-19 23:53:10.329 +1100
OS Version: Mac OS X 10.8.2 (12C3103)
Report Version: 10

Interval Since Last Report: 110758 sec
Crashes Since Last Report: 10
Per-App Interval Since Last Report: 891 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: 0B5C550D-D379-F132-4994-0446475975A4

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000006551e804

VM Region Summary:
ReadOnly portion of Libraries: Total=373.0M resident=254.7M(68%) swapped_out_or_unallocated=118.2M(32%)
Writable regions: Total=143.1M written=12.5M(9%) resident=26.4M(18%) swapped_out=0K(0%) unallocated=116.6M(82%)

REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.9M
CG backing stores 2380K
CG shared images 160K
CoreServices 1472K
MALLOC 61.5M
MALLOC guard page 48K
MALLOC_LARGE (reserved) 10.0M reserved VM address space (unallocated)
Memory tag=240 4K
Memory tag=242 12K
Memory tag=243 8K
Memory tag=249 264K
Memory tag=35 3060K
Stack 71.1M
VM_ALLOCATE 16.1M
__DATA 36.7M
__DATA/__OBJC 264K
__IMAGE 528K
__IMPORT 376K
__LINKEDIT 64.5M
__OBJC 2672K
__OBJC/__DATA 56K
__PAGEZERO 4K
__PDSIG 276K
__TEXT 308.5M
__UNICODE 544K
mapped file 81.5M
shared memory 4408K
=========== =======
TOTAL 699.0M
TOTAL, minus reserved VM space 689.0M

Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 3.2 GHz, 8 GB, SMC 2.11f14
Graphics: NVIDIA GeForce GTX 675MX, NVIDIA GeForce GTX 675MX, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.15)
Bluetooth: Version 4.1.2f9 11046, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
PCI Card: pci11c1,5901, sppci_ieee1394openhci, Thunderbolt@11,0,0
Serial ATA Device: APPLE HDD WDC WD10EALX-408EA0, 1 TB
USB Device: iLok, 0x088e, 0x5036, 0x14300000 / 1
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: Ext HDD 1021, 0x1058 (Western Digital Technologies, Inc.), 0x1021, 0x1a130000 / 4
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8511, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2412, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828b, 0x1d181300 / 6
FireWire Device: External HDD Device, WD, 400mbit_speed
FireWire Device: Mbox 2 Pro, DIGIDESIGN, 400mbit_speed

[WombatStudio.Org]

Hangs or crashes at this point?

[sunburst79]

First thing I do with a unsucessful Mac install or after installing to run Disk Utility and repair permissions.

[nst7]

Also, are you trying to load PT10 with 8 still on there? You'd be better off uninstalling 8 first if that's the case.