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  #1001  
Old 04-15-2019, 03:36 AM
jchan jchan is offline
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Default Re: Pro Tools 2019 !

My experience is that Pro Tools is extremely sensitive to background processes and worst case being processes that try to allocate network resources, which seem to affect Pro Tools drastically, often to the unusable degree.

Even if network is recommended to be disabled It feels like a problem that should and could be a problem of the past. But AVID either don't care, have the skills or interest in delivering something more than something that takes the absolute minimum effort to accomplish.

Yada yada

Why is the Pro Tools QuickTime Server process ALWAYS not responding by the way?
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  #1002  
Old 04-15-2019, 03:58 AM
Meads Meads is offline
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Default Re: Pro Tools 2019 !

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Originally Posted by jchan View Post
My experience is that Pro Tools is extremely sensitive to background processes and worst case being processes that try to allocate network resources, which seem to affect Pro Tools drastically, often to the unusable degree.

Even if network is recommended to be disabled It feels like a problem that should and could be a problem of the past. But AVID either don't care, have the skills or interest in delivering something more than something that takes the absolute minimum effort to accomplish.

Yada yada

Why is the Pro Tools QuickTime Server process ALWAYS not responding by the way?
Amen to everything. These network issues are terrible. When a scheduled backup to my NAS starts transfering PT gets sluggish like all heck. Even though it neither reads nor writes to a network volume and it has 36GB disk cache allotted, which is plenty. It's ridiculous. Disable network? Yeah, right. Also wash your hands, comb your hair and put on a clean pair of socks, because Avid PT isn't able to deal with anything.
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  #1003  
Old 04-15-2019, 03:59 AM
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JFreak JFreak is offline
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Default Re: Pro Tools 2019 !

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Originally Posted by Sardi View Post
Yet I can install PT11 on a totally unsupported and underpowered MBA and not have these issues.
Go back to PTHD 8.1.1 and any hardware capable of running then-current OS and stability is on a totally different level -- of course, that was the last release which required DigiDesign branded interface.
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  #1004  
Old 04-15-2019, 04:18 AM
ulisauer ulisauer is offline
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Default Re: Pro Tools 2019 !

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Originally Posted by Sardi View Post

PT has become EXTREMELY unreliable. It can run fine for hours on end. Then the next day, errors for no reason.

Yet I can install PT11 on a totally unsupported and underpowered MBA and not have these issues.
This is exactly our experiece, too. Currently Pro Tools is not relyable on modern platforms (Windows) any more. On older platforms (> 2 years) it's better.
It can be improved a little with process optimizers for Windows, like process lasso. It helps giving Pro Tools the optimization for the OS that Avids programmers did not do properly.
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  #1005  
Old 04-15-2019, 04:43 AM
Sardi Sardi is offline
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Default Re: Pro Tools 2019 !

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Originally Posted by JFreak View Post
Go back to PTHD 8.1.1 and any hardware capable of running then-current OS and stability is on a totally different level -- of course, that was the last release which required DigiDesign branded interface.

I hope you’re joking with that suggestion.

I remember running PT5 and it was very stable. Do you suggest I go back to that setup too?

Crikey!


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  #1006  
Old 04-15-2019, 05:49 AM
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JFreak JFreak is offline
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Default Re: Pro Tools 2019 !

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Originally Posted by Sardi View Post
I hope you’re joking with that suggestion.

I remember running PT5 and it was very stable. Do you suggest I go back to that setup too?
Yes I am.

Point being end of an era (PT5/OS9 and PT8/DigiDesign) is always more stable than ongoing development. As far as I see it, PT11 (64bit) was just like PT6 (OSX) and while it took until PT8.1.1 to be very stable on OSX we're really only reaching the same point with 64bit PT.

2019.5 has high expectations so let us hope it's not a letdown.
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  #1007  
Old 04-15-2019, 08:45 AM
RobertDorn RobertDorn is offline
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Default Pro Tools 2019 !

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Originally Posted by JFreak View Post
Yes I am.

Point being end of an era (PT5/OS9 and PT8/DigiDesign) is always more stable than ongoing development. As far as I see it, PT11 (64bit) was just like PT6 (OSX) and while it took until PT8.1.1 to be very stable on OSX we're really only reaching the same point with 64bit PT.

2019.5 has high expectations so let us hope it's not a letdown.


And since tapemachines don’t have software code we should better not use computers at all for recording ...

So apart from all nonsense: what justifies paying €427,- for PT Ultimate support every year while being served with the speed of pro Tools Ultimate support updates we currently face . For me nothing justifies paying that amount and waiting for over 6 months for a Mojave compatible release.

“So let us hope 2019.5 is not a letdown” is something you say to a software vendor who comes with a long awaited free update.

It’s way too nice and soft to say that to someone who’s asking you €427,- a year, or a double amount penalty if you don’t pay in time. I would rather ask my money back to be honest.



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  #1008  
Old 04-15-2019, 09:00 AM
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Default Re: Pro Tools 2019 !

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Originally Posted by RobertDorn View Post
“So let us hope 2019.5 is not a letdown” is something you say to a software vendor who comes with a long awaited free update.
Let's not repeat this thread all over again -- Long story short: I've said I was expecting to have Mojave support last year and I didn't get it why Avid didn't release 2019.1 with it (Mojave support) and no new features, because that'd kind of be why they have the sub model in place. So they missed that opportunity and it is easy to have hindsight and say that was what they really should have done.

So they were aiming for 2019.3 with new features also, only to miss it due to technical issue and we're still waiting. Tough luck for those who really need Mojave support because new computer purchase, there's no denying Avid is half a year late when (if!) they release 2019.5 in few weeks.
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  #1009  
Old 04-15-2019, 09:07 AM
RobertDorn RobertDorn is offline
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Default Pro Tools 2019 !

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Originally Posted by JFreak View Post
Let's not repeat this thread all over again -- Long story short: I've said I was expecting to have Mojave support last year and I didn't get it why Avid didn't release 2019.1 with it (Mojave support) and no new features, because that'd kind of be why they have the sub model in place. So they missed that opportunity and it is easy to have hindsight and say that was what they really should have done.



So they were aiming for 2019.3 with new features also, only to miss it due to technical issue and we're still waiting. Tough luck for those who really need Mojave support because new computer purchase, there's no denying Avid is half a year late when (if!) they release 2019.5 in few weeks.


But is it acceptable/should paying customer support users accept it?

They did’t do Mojave support in 2018.12
They didn’t release a 10.14 compatible 2019.1
And also their promised Q1 2019 didn’t make it

It even got worse when we had to discover through Pro Tools Expert that the reason for this is their museum piece HDX. So if you’re on a Pro Tools Ultimate support plan without HD hardware, you’re funding the R&D for their vintage tech hardware. While not getting an up to date compatible release at the same time.

Feel almost like theft and doesn’t do anything good to customers who put their trust in a company.



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  #1010  
Old 04-15-2019, 09:08 AM
GS-DK GS-DK is offline
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Default Re: Pro Tools 2019 !

+1


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