PT 10.3.9 Crash

[Giba]

I`m having a big problem. After I installed PT 11 along PT 10, PT 10 Crashes with the following error : Please Help !



Process: Pro Tools [1283]
Path: /Applications/Avid/*/Pro Tools.app/Contents/MacOS/Pro Tools
Identifier: com.digidesign.ProTools
Version: 10.3.9.462 (10.3.9f462)
Build Info: Unknown-10390462~462
Code Type: X86 (Native)
Parent Process: launchd [154]
User ID: 501

Date/Time: 2014-12-26 02:22:12.371 -0200
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10

Interval Since Last Report: 1319 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 80 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 0B1D65FD-094E-5C6E-6F1F-0BDB0F350FD7

Crashed Thread: 39 com.apple.audio.IOThread.client

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Avid/*/Pro Tools.app/Contents/MacOS/Pro Tools
__TEXT 0000000000001000-0000000000143000 [ 1288K] r-x/rwx SM=COW /Applications/Avid/*/Pro Tools.app/Contents/MacOS/Pro Tools

Application Specific Information:
dyld: in dladdr()

Thread 0:: Dispatch queue: com.apple.main-thread
0 com.digidesign.framework.ProTools 0x0cae87a2 MFortressHWBPEntryPoint_exit_mfort6317_ + 50296
1 com.digidesign.framework.ProTools 0x0cae9db7 MFortressHWBPEntryPoint_exit_mfort6317_ + 55949
2 com.digidesign.framework.ProTools 0x0cae3f70 MFortressHWBPEntryPoint_exit_mfort6317_ + 31814
3 com.digidesign.framework.ProTools 0x0cae75a6 MFortressHWBPEntryPoint_exit_mfort6317_ + 45692
4 com.digidesign.framework.ProTools 0x0da1cba8 MFortressHWBPEntryPoint_exit_mfort6317_ + 15992958
5 com.digidesign.framework.DFW 0x00598452 TCommandHandler::HandleSetupMenus() + 18
6 com.digidesign.framework.DFW 0x0058ef03 TApplication::SetupTheMenus() + 195
7 com.digidesign.framework.DFW 0x0057a1d0 TMenuManager::PerformMenuSetup(void (*)(void*), void*) + 96
8 com.digidesign.framework.DFW 0x0058ee86 TApplication::SetupTheMenus() + 70
9 com.digidesign.framework.ProTools 0x0e2fee14 MFortressHWBPEntryPoint_exit_mfort6317_ + 25307882
10 com.digidesign.framework.ProTools 0x0e301022 MFortressHWBPEntryPoint_exit_mfort6317_ + 25316600
11 com.digidesign.framework.DFW 0x0059878b TCommandHandler::PerformCommand(TCommand*) + 187
12 com.digidesign.framework.DFW 0x005990df TCommand::Process() + 31
13 com.digidesign.framework.DFW 0x0058eb8a TApplication::ProcessEvent(TEvent*) + 26
14 com.digidesign.framework.DFW 0x0058f4a0 TApplication::WakeUp() + 64
15 com.digidesign.framework.DFW 0x006f551b TApplication::CreateNewOSApplication(void*, void*, void*) + 667
16 com.apple.HIToolbox 0x921f49bb _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36

[YYR123]

I would try a reinstall, personally


B/c if you have kernel faults I don't think that trashing the pref's will buy you to much

[bradch00]

Can you show us the output from the crash log for Thread 39?

[Giba]

Ok. Here is the Thread 39 :

Thread 39:: com.apple.audio.IOThread.client
0 ??? 0x02a06000 0 + 44064768
1 com.apple.audio.CoreAudio 0x90560017 HALC_ProxyIOContext::IOThreadEntry(void*) + 145
2 com.apple.audio.CoreAudio 0x9056a561 ___ZN19HALC_ProxyIOContextC2Emj_block_invoke_0 + 20
3 com.apple.audio.CoreAudio 0x9055ff3d HALB_IOThread::Entry(void*) + 71
4 libsystem_c.dylib 0x93fd55b7 _pthread_start + 344
5 libsystem_c.dylib 0x93fbfdce thread_start + 34