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  #1  
Old 06-06-2009, 09:40 AM
dgrim dgrim is offline
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Default increase H/W buffer size error

I have a intel i7 with EVGA x58 motherboard 6 gb ram, running vista home premium 32 bit with 1 hard drive for operating system (western digital 500gb) and a seagate 1.5 tb to save the music on. I am running a mbox2 mini with protools 8.0 LE

Everytime i run pro tools i set the track to record than master record, hit the space bar to record and BOOM right away i get the increase H/W buffer size error. So i go to play engine and increase/decrease no matter what size i have it set too this error pops up right away. it wont let me record at all. please help.
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  #2  
Old 06-06-2009, 10:16 AM
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TOM@METRO TOM@METRO is offline
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Default Re: increase H/W buffer size error

Start here and post a Ssandra report. We need to know more about your sysytem. ...And welcome to the DUC.
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  #3  
Old 06-06-2009, 12:40 PM
AirborneFO AirborneFO is offline
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Default Re: increase H/W buffer size error

Dgrim.....As a total noob with this program, I was having alot of the same problems you are. TOTALLY worth the effort going into the set up and doing EXACTLY as it says. I wasn't really sure that it was that important and kept fighting to try and get buffer space, h/d space, etc to work and it never did. Once you do EVERYTHING on the list......it works like a champ! It literally takes no more than probably 15 minutes to accomplish everything on the list. The biggest pain is the restarts, but again it's a 100% must do....
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  #4  
Old 06-09-2009, 07:21 PM
dgrim dgrim is offline
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Default Re: increase H/W buffer size error

ok so i have done everything it said to do in the set up, i have tried using the windows drivers for my video card, i have installed the latest update from yesterday the cs3. i have tried using all different combinations in the play engine. changed the # of processors. i think i have tried it all and i still get the "operating system held off interrupts for too long error" i cant even record a track, play back anything, it just immediately pops up. i have a sandra report now and here it is. hopefully someone will notice something causing the problems. please help.

< System >
Host Name: SCHORK-PC
User: Schork
Workgroup: WORKGROUP

< Processor >
Model: Intel(R) Core(TM) i7 CPU 920 @
2.67GHz
Speed: 2.65GHz
Cores per Processor: 4 Unit(s)
Threads per Core: 2 Unit(s)
Type: Quad-Core
Internal Data Cache: 2x 32kB, Synchronous, Write-Thru, 8-way, 64
byte line size, 2 threads sharing
L2 On-board Cache: 2x 256kB, Synchronous, ATC, 8-way, 64 byte
line size, 2 threads sharing
L3 On-board Cache: 8MB, Synchronous, ATC, 16-way, 64 byte line
size, 16 threads sharing

< System >
System: OEM OEM
Mainboard: EVGA 132-BL-E758
Bus(es): ISA PCI PCIe USB FireWire/1394
Multi-Processor (MP) Support: 1 Processor(s)
Multi-Processor Advanced PIC (:No
System BIOS: Phoenix Technologies, LTD 6.00
Total Memory: 2.49GB

< Chipset 1 >
Model: EVGA ??? (3400)
Front Side Bus Speed: 1x 133MHz (133MHz)

< Video System >
Monitor/Panel: ACER X193W (Analog)
Adapter: NVIDIA GeForce 9400 GT

< Physical Storage Devices >
WDC WD5000AAKS-00A7B0 3.5" 500:465.76GB (C:)
ST31500341AS 1500GB (SATA300, :1397.27GB (E:)
ATAPI iHAP422 8 (ATAPI66, 48:N/A (D:)

< Logical Storage Devices >
Hard Disk (C:): 465.76GB (423.88GB, 91% Free Space) (NTFS) @
WDC WD5000AAKS-00A7B0 3.5" 500GB (SATA300,
7200rpm, NCQ, 16MB Cache)
Hard Disk (E:): 1397.25GB (1397.12GB, 100% Free Space) (NTFS)
@ ST31500341AS 1500GB (SATA300, NCQ)
CD-ROM/DVD (D:): N/A @ ATAPI iHAP422 8 (ATAPI66, 48x CD-R,
48x CD-W, 6x DVD-R, 6x DVD-W, 2MB Cache)

< Peripherals >
Serial/Parallel Port(s): 1 COM / 0 LPT
USB Controller/Hub: Intel(R) ICH10 Family USB Universal Host
Controller - 3A34
USB Controller/Hub: Intel(R) ICH10 Family USB Universal Host
Controller - 3A35
USB Controller/Hub: Intel(R) ICH10 Family USB Universal Host
Controller - 3A36
USB Controller/Hub: Intel(R) ICH10 Family USB Universal Host
Controller - 3A37
USB Controller/Hub: Intel(R) ICH10 Family USB Universal Host
Controller - 3A38
USB Controller/Hub: Intel(R) ICH10 Family USB Universal Host
Controller - 3A39
USB Controller/Hub: Intel(R) ICH10 Family USB Enhanced Host
Controller - 3A3A
USB Controller/Hub: Intel(R) ICH10 Family USB Enhanced Host
Controller - 3A3C
USB Controller/Hub: USB Root Hub
USB Controller/Hub: USB Root Hub
USB Controller/Hub: USB Root Hub
USB Controller/Hub: USB Root Hub
USB Controller/Hub: USB Root Hub
USB Controller/Hub: USB Root Hub
USB Controller/Hub: USB Root Hub
USB Controller/Hub: USB Root Hub
USB Controller/Hub: USB Composite Device
USB Controller/Hub: Digidesign Mbox 2 Firmware Updater
FireWire/1394 Controller/Hub: Texas Instruments OHCI Compliant IEEE 1394
Host Controller
Keyboard: Standard PS/2 Keyboard
Keyboard: HID Keyboard Device
Mouse: HID-compliant mouse
Human Interface: USB Human Interface Device
Human Interface: USB Human Interface Device

< Printers and Faxes >
Model: Microsoft XPS Document Writer

< Power Management >
Mains (AC) Line Status: On-Line

< Operating System(s) >
Windows System: Microsoft Windows Vista Home Media Center
6.00.6001 (Service Pack 1)
Platform Compliance: Win32 x86

< Windows Experience Index >
Current System: 1.0

< Network Services >
Adapter: Realtek RTL8168C(P)/8111C(P) Family PCI-E GBE
NIC
Adapter: Realtek RTL8168C(P)/8111C(P) Family PCI-E GBE
NIC #2
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  #5  
Old 06-10-2009, 05:57 AM
dgrim dgrim is offline
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Default Re: increase H/W buffer size error

anyone?????
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  #6  
Old 06-10-2009, 06:25 AM
fil_mac fil_mac is offline
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Location: Portugal
Posts: 115
Default Re: increase H/W buffer size error

disconnect your network services. you will probably be fine
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  #7  
Old 06-10-2009, 08:06 AM
LongRoad LongRoad is offline
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Location: North Jersey
Posts: 30
Default Re: increase H/W buffer size error

Disable superfetch. Causes nothing but problems and lag. I had the same issues on Vista and couldn't record at 128 samples until I did that. Also, if you have itunes loaded make sure you disable Apple Mobile Device service. These 2 services kill ProTools right off the bat..
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  #8  
Old 06-10-2009, 08:59 AM
Mschmid Mschmid is offline
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Location: Napa, CA
Posts: 23
Default Re: increase H/W buffer size error

Curious. What's superfetch?
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  #9  
Old 06-10-2009, 11:40 AM
Murt Murt is offline
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Default Re: increase H/W buffer size error

Quote:
Curious. What's superfetch?
Some kind of modified canine maybe????
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  #10  
Old 06-10-2009, 03:01 PM
LongRoad LongRoad is offline
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Posts: 30
Default Re: increase H/W buffer size error

There is a service that comes with Vista called Superfetch. I didn't even know about this until recently but apparently what it does it attempt to figure out what programs you use a lot and preload the software in the background so when you go to launch it it's faster. Really dumb in my opinion and really sucks up resources. I have Vista Home but I assume it's on all of them. You can disable by right clicking on my computer, go to manage and then drill down to services.
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