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Old 11-08-2018, 11:45 PM
home_studio home_studio is offline
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Join Date: Apr 2013
Location: Israel
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Default OLED display not working

Hi,
Since about 2 weeks ago the OLED display on my 2 units of Artist Mix is not working. It does show the Avid logo on boot but no display when working.
The only way around it is phisacly disconnecting the power cord and plug it again.
Is there a way to resolve the problem?
Did I miss something in the Eucon preferences?
Much thanks.
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2023.12 Ultimate / Mac Pro (Late 2013) / 6 core 3.5GHz / 64Gb / OSX 12.7.2 / MTRX Studio / 2xArtist Mix / PT|Control / Aja T-Tap
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  #2  
Old 11-09-2018, 07:55 AM
Cheesehead Cheesehead is offline
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Default Re: OLED display not working

Hi I had this happen, there's a thread about it called.
No OLED channel info on Mix after 3.7


Long story short. Remove Eucon from your startup items in control panel.
Reboot and then re-add Eucon to the startup.


That's on a mac, if you're on a PC, sorry no idea.
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Mac Pro 7,1 16 core, OSX 12.7.3, HD-Native TB, Trinnov MC, MTRX Studio, 2xRME ADA-4, Sync HD, AJA IO XT, Avid Dock, Avid S1, PT Control, Soundflow, PT 2023.12
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Old 11-09-2018, 07:56 AM
Cheesehead Cheesehead is offline
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Default Re: OLED display not working

Ah I see your sig say's Mac.
You should be fine.
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Mac Pro 7,1 16 core, OSX 12.7.3, HD-Native TB, Trinnov MC, MTRX Studio, 2xRME ADA-4, Sync HD, AJA IO XT, Avid Dock, Avid S1, PT Control, Soundflow, PT 2023.12
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  #4  
Old 11-09-2018, 08:41 AM
home_studio home_studio is offline
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Default Re: OLED display not working

Thanks!
Seems to work fine now.
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