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#1
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7.2 crashes constantly
Pro Tools is crashing every five minutes. It started on todays session where I got a 10 second swod, and then an unexpected quit. Strangely enough, it happens almost every time I try to select an alternate playlist on an Instrument track. But also any time during any task it seems.
This is what I've tried so far: 1)Delete DAE prefs folder 2)Delete Volumes folder 3)Delete com.digidesign.protoolsHD.plist 4)Delete DigiSetup.OSX 5)Delete Pro Tools 7.2 preferences 6)Delete Digidesign databases on all mounted drives 7)Empty trash, and restart the computer 8)Repair permissions 9)Uninstall Pro Tools (clean option) 10)Install Pro Tools Now I've started the Apple hardware test. Turned on looping, and selected the extended test option. It will run over night now. If the test doesn't show anything I don't know what to do next. Can you think of anything? When I think about it, I didn't try importing tracks into a new session...maybe I should try that if the hardware test comes out clean? Any help appreciated...highly.
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Studio rig - Pro Tools|HDX 2018.7 | Logic Pro X.4.2 | Avid HD I/O (8x8x8) | 6-core 3.33 Westmere w/24GB RAM | OS 10.12.3 | D-Command ES | Eleven Rack | Vienna Ensemble Pro 5 Mobile rig - Macbook Pro i7 w/16GB RAM | UA Apollo 8p | Pro Tools|HD 2018.3 | Logic Pro X.4.2 | OS 10.12.6 |
#2
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Re: 7.2 crashes constantly
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Let is know if this isn't so. Chris
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PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888 Producer, Engineer, UKmastering Mixing & Mastering Blinders_Columbia top 40 UK album charts Slow Readers Club Joy Of The Return #9 UK album charts www.ukmastering.com PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring. |
#3
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Re: 7.2 crashes constantly
I recently had a similar problem and it turned out to be a bad dsp chip on my core card. Digitest passed all cards, but I kept getting a swod along w/ some errors (7401 I think). The trouble shooting led to pre-allocating chips of my core card and opening a session. When I figured out that the session would open without using the 4th chip on the core card, I knew I had a bad chip. Hopefully this isn't your problem, and I don't say this to scare you that your core card is bad, only to illustrate my problem and suggest you try opening the session after allocating different chips from your system usage window. Hopefully all of your chips are good.
Good luck.
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Have a great day..... Bill ---------------------- Mac Mini (2019) 3.2 Ghz - 6 Core i7 Mojave with 64 GB RAM PT Ultimate (2019.10) Motu 16a C/24 Control Surface |
#4
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Re: 7.2 crashes constantly
I can't help you at all but thought I'd let you know that I was having a 100% repeatable crash in 7.2 by changing the playlist on a midi track!!
I did this 3 times in a row before I shut down the machine and rebooted. Everything returned to normal and I have not seen that problem again. Strange indeed. But not as nasty as your problem. |
#5
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Re: 7.2 crashes constantly
Here 7.2 crashes every time I close the application.
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#6
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Re: 7.2 crashes constantly
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Do you have a rewire app running? Do you have Xpand version 1 in your plugs folder? does the crash log indicate the cause? it would show which thread had crashed!! Chris
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PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888 Producer, Engineer, UKmastering Mixing & Mastering Blinders_Columbia top 40 UK album charts Slow Readers Club Joy Of The Return #9 UK album charts www.ukmastering.com PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring. |
#7
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Re: 7.2 crashes constantly
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#8
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Re: 7.2 crashes constantly
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I am using Soundminer as rewire application, but it's closed when I try to close Pro Tools. Where crash log is located? Please educate me. |
#9
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Re: 7.2 crashes constantly
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Did Chris beat me to it? I replied to you this morning on your personal mail. Jeez! That "Chris" guy! Always beats me to the punch! I hope he was right buddy! |
#10
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Re: 7.2 crashes constantly
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Xpand version 1 was known to cause this problem of PT quitting when closing the application! If you haven't updated to version 1.0.1 then do so now. Chris Quote: -------------------------------------------------------------------------------- Hi Chris, I am using Soundminer as rewire application, but it's closed when I try to close Pro Tools. Where crash log is located? Please educate me. ---------------------------------------------------------------------------------- Hi, the crash logs are in Mackintosh HD/users/your name/library/logs/crash reporter/pro tools. it should indicate which thread caused the quid and there might be something listed to show what the cause was. Chris Quote: -------------------------------------------------------------------------------- Stig, Did Chris beat me to it? I replied to you this morning on your personal mail. Jeez! That "Chris" guy! Always beats me to the punch! I hope he was right buddy! -------------------- Gold Recordings whilst you were still eating your waffles and maple syrup! i had already done my 20 mile run and answered 20 posts on the DUC C
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PT MAC Troubleshooting... http://duc.avid.com/showthread.php?t=54888 Producer, Engineer, UKmastering Mixing & Mastering Blinders_Columbia top 40 UK album charts Slow Readers Club Joy Of The Return #9 UK album charts www.ukmastering.com PT10.3.10 Mountain Lion HD6 accel Magma PE6R4 D Command 32 MacPro 12 Core 3.46ghz UAD-2 Octo x2. Manley Vari-Mu, Manley Massive Passive, SSL VHD, ADL600, Grove Tubes ViPre, Tube-Tech CL-1B. Hafler TRM active monitoring. |
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