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  #11  
Old 04-03-2015, 11:51 PM
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Giba Giba is offline
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Join Date: Feb 2012
Location: Brazil
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Default Re: what about the 4 years of free upgrades of Education version?

Thanks guatamas, I'll be waiting ! Cheers !
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  #12  
Old 04-04-2015, 10:34 PM
stevecaboose stevecaboose is offline
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Join Date: Dec 2011
Location: Minnesota
Posts: 26
Default Re: what about the 4 years of free upgrades of Education version?

I have a support ticket in regards to this because I am in the same boat as you. They said they are still processing the edu products so we just need to wait and hopefully we will get it soon.
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  #13  
Old 04-15-2015, 04:39 AM
massika massika is offline
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Join Date: Apr 2013
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Default PT 12 Free Student Upgrades

I notice its been over 3 weeks since the release of Protools 12, has any one receive anything official from Avid about the free upgrades for students who are on the 4 years of free upgrades deal. I notice everyone on the threads saying that they are still processing and all, but has anyone actually received a email or have it in there account yet? really how long does this process take?
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  #14  
Old 04-16-2015, 06:21 AM
klp_16286 klp_16286 is offline
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Join Date: Jun 2013
Location: Arizona
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Default Re: PT 12 Free Student Upgrades

Nope, nothing other then being told they are still processing them. That was about a week ago.
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  #15  
Old 04-17-2015, 01:23 PM
Ipecac Ipecac is offline
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Join Date: Jul 2013
Location: Sweden
Posts: 5
Default Re: PT 12 Free Student Upgrades

Nothing here as well.
Last time, when PT11 was released, a lot of users (me included) never recieved their upgrades and hade to go to this forum and ask the Avid staff to send the upgrade information manually. Makes me a bit worried.
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  #16  
Old 04-18-2015, 12:46 PM
MattBaron MattBaron is offline
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Join Date: Jan 2012
Location: San Jose
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Default Re: PT 12 Free Student Upgrades

Same boat here, haven't heard anything.
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  #17  
Old 04-18-2015, 12:53 PM
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DetroitT DetroitT is offline
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Join Date: Dec 2000
Location: Detroit, Mi, USA
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Default Re: PT 12 Free Student Upgrades

mine is going to expire in May 2015.
At lease a notice email to hold on would be nice.
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  #18  
Old 04-18-2015, 02:45 PM
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jeffro jeffro is offline
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Default Re: PT 12 Free Student Upgrades

Still in progress, but note that eligibility is based on your date of purchase and the release date(s) of subsequent versions. So if PT12's release (3/23/2015) is within 4 years of your original Student/Edu purchase (when we were including 4 years of free upgrades) then you will get a PT12 upgrade.

Once we complete the batch processing, eligible customers will find the upgrade listed in the Products Not Yet Downloaded section of their accounts.
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  #19  
Old 04-24-2015, 02:40 AM
tklicki tklicki is offline
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Join Date: Mar 2015
Location: Warsaw, Poland
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Default Did anyone get PT12 during 4yr free upgrades?

I am still eligible, but can't find any e-mail about it nor I see anything new in my avid accound.. Did you get free upgrade for you student editions?

Regards,
Tomasz Klicki
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  #20  
Old 04-24-2015, 06:42 AM
massika massika is offline
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Join Date: Apr 2013
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Default Re: Did anyone get PT12 during 4yr free upgrades?

I actually received mines last night it was in my Products to be downloaded tab. It ask for my iLok info, At first it didn't work it gave me an error but after a few hours it went through. I was able to get PT 12 on my ilok account and started the download process. But I go to finish Downloading this morning and once again theres no sign of PT 12 in my account, it disappeared. I do still have my ilok confirmation so hopefully its just a server issue or something.
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