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  #1  
Old 10-22-2019, 01:08 PM
lyman23 lyman23 is offline
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Default Pro Tools Control Auto Updates even with automatic updates set to off

Control has been auto updating even with auto update set to off in iOS. Then I am forced to update Eucon to make everything work again. Does this happen to anyone else? I would love to make it stop. Any ideas?

In addition, with this latest update Control seems to have trouble connecting with Eucon. Have to restart it a few times to establish connection.
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  #2  
Old 10-29-2019, 11:54 AM
Cheesehead Cheesehead is offline
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Default Re: Pro Tools Control Auto Updates even with automatic updates set to off

I've had a very similar experience.
My ipad seemed to update itself yesterday even though I have auto updates switched off and after installing the latest Eucon version, connection now takes a couple of launches of the app to get it to work.
Otherwise it just sits there saying 'not connected'.
My Avid Mix still works as expected.
I'm also now getting a your ipad is incompatible with the operating system message on the mac now, never had that before.
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Mac Pro 6,1 12 core, OSX 10.14.6, HD-Native TB, Trinnov MC, 888 IO, 192 IO, Sync HD, AJA IO XT, MC Mix, PT Control, Eucon 19.9, PT 2019.10
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  #3  
Old 10-30-2019, 08:38 AM
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EddieJones EddieJones is offline
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Default Re: Pro Tools Control Auto Updates even with automatic updates set to off

I'm sorry about this. It really has nothing to do with Avid unfortunately so can't prevent the updates. We are getting close to the all new Avid Control App launch in December that not only has many new features but should connect a lot better.
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Old 10-30-2019, 11:23 AM
sjgam sjgam is offline
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Default Re: Pro Tools Control Auto Updates even with automatic updates set to off

Quote:
Originally Posted by EddieJones View Post
I'm sorry about this. It really has nothing to do with Avid unfortunately so can't prevent the updates. We are getting close to the all new Avid Control App launch in December that not only has many new features but should connect a lot better.
Eddie - anything in upcoming December Control App release that looks after Logic Pro X and the plugins for audio channels not appearing in App after inserting with Control app?
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  #5  
Old 10-31-2019, 12:42 PM
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EddieJones EddieJones is offline
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Default Re: Pro Tools Control Auto Updates even with automatic updates set to off

This is not us but an Apple bug. they don't send them down. I am talking to them right now though...please see the post about top 5 Logic issues or missing features and fill it in for me.
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  #6  
Old 11-06-2019, 11:51 AM
lyman23 lyman23 is offline
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Default Re: Pro Tools Control Auto Updates even with automatic updates set to off

Thanks, Eddie. I look forward to the next update!

So, nothing I can do to prevent Control from updating itself? Could be wrong but it doesn't seem like other apps auto update this way.
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  #7  
Old 11-06-2019, 11:52 AM
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EddieJones EddieJones is offline
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Default Re: Pro Tools Control Auto Updates even with automatic updates set to off

Nothing we can do. Avid has zero control over this honestly.
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