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Unable to locate Digidesign hardware - Aaaargh
So firstly: I've read through the many pages on compatibility in the 'Knowledge Base' but I'd really appreciate someone looking over my specs and pointing out any glaring problems if they exist...
I have Pro Tools LE 8 and an Mbox 2 Mini. I downloaded version 8 as I'd bought the Mbox earlier with version 7.3. I managed to install everything (eventually), but now I get "Unable to locate Digidesign hardware. Make sure your hardware is connected" etc. even when my Mbox is plugged in (with a USB cable). Unlike other people with the same problem the USB light on my Mbox stays off when I plug it in. A 'found new hardware' window appears saying that "windows needs to install driver software for your Mbox 2". So what am I doing wrong? Is it my hardware that's just not compatible? Thanks for any help. Processor Model : Intel(R) Core(TM)2 Duo CPU P7370 @ 2.00GHz Speed : 2GHz Cores per Processor : 2 Unit(s) Threads per Core : 1 Unit(s) Type : Mobile, Dual-Core Integrated Data Cache : 2x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size L2 On-board Cache : 3MB, ECC, Synchronous, ATC, 12-way, 64 byte line size, 2 threads sharing Computer Platform Compliance : Intel Centrino Duo Mobile Technology Mainboard : LENOVO 2746AQG BIOS : LENOVO 6AET57WW 04/01/2009 Bus(es) : ISA PCI PCIe IMB USB FireWire/1394 Multi-Processor (MP) Support : No Multi-Processor Advanced PIC (APIC) : Yes Total Memory : 2GB DDR2 SO-DIMM Chipset Model : 6058 2A40h Front Side Bus Speed : 4x 266MHz (1GHz) Total Memory : 2GB DDR2 SO-DIMM Memory Bus Speed : 2x 333MHz (666MHz) Memory Module(s) Memory Module : N/A 2GB DDR2 SO-DIMM PC2-5300U DDR2-666 Video System Video Adapter : NVIDIA GeForce 9300M GS (8 SM4.0 1.45GHz, 256MB DDR3 2x704MHz, PCIe 2.00 x16) Graphics Processor Storage Devices WDC WD3200BEVS-08VAT2 (320GB, SATA150, 2.5", 5400rpm, NCQ, 8MB Cache) : 298GB (C:) (Q:) (S:) HL-DT-ST DVDRAM GSA-T50N (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (E:) NWJK LAJSPMV8XA7 (SCSI, BD-R, HD-DVD-R, DVD+-R-DL, CD-R) : 240MB (D:) Logical Storage Devices SERVICEV003 (S:) : 1GB (NTFS) @ WDC WD3200BEVS-08VAT2 (320GB, SATA150, 2.5", 5400rpm, NCQ, 8MB Cache) SW_Preload (C:) : 284GB (NTFS) @ WDC WD3200BEVS-08VAT2 (320GB, SATA150, 2.5", 5400rpm, NCQ, 8MB Cache) Lenovo (Q:) : 10GB (NTFS) @ WDC WD3200BEVS-08VAT2 (320GB, SATA150, 2.5", 5400rpm, NCQ, 8MB Cache) Optical Drive (E:) : N/A @ HL-DT-ST DVDRAM GSA-T50N (SATA150, DVD+-RW, CD-RW, 2MB Cache) RADIANT_SILVERGUN (D:) : 240MB (CDFS) @ NWJK LAJSPMV8XA7 (SCSI, BD-R, HD-DVD-R, DVD+-R-DL, CD-R) Peripherals LPC Hub Controller 1 : 6058 2919h Audio Device : 6058 293Eh Audio Codec : 5361 5051h Serial Port(s) : 4 Disk Controller : 6058 2929h Disk Controller : 6058 0822h USB Controller 1 : 6058 2937h USB Controller 2 : 6058 2938h USB Controller 3 : 6058 2939h USB Controller 4 : 6058 293Ch USB Controller 5 : 6058 2934h USB Controller 6 : 6058 2935h USB Controller 7 : 6058 2936h USB Controller 8 : 6058 293Ah FireWire/1394 Controller 1 : 6058 0832h Printers and Faxes Printer : Microsoft XPS Document Writer (600x600, Colour) Network Services Network Adapter : Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0) Network Adapter : Ericsson F3507g Mobile Broadband Minicard Network Adapter Wireless Adapter 1 : My WiFi PAN Wireless Adapter 2 : WiFi STA (802.11g (ERP), AES-CCMP, 54Mbps) Power Management Mains (AC) Line Status : On-Line Battery No 1 : 100% Operating System Windows System : Microsoft Windows Vista Home 6.00.6002 (Service Pack 2) Platform Compliance : x86 |
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Re: Unable to locate Digidesign hardware - Aaaargh
A few things to consider:
Wifi should be disabled for running PT you need an approved recording drive Try other USB ports as some may have bettercurrent available(true on many Mac laptops anyway). In any case, Vista does require 7.4 or later(so PT8 should be good).
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#3
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Re: Unable to locate Digidesign hardware - Aaaargh
Have it working now.
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#4
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Re: Unable to locate Digidesign hardware - Aaaargh
So what fixed it? Inquiring minds want to know....
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#5
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Re: Unable to locate Digidesign hardware - Aaaargh
There a long drawn-out process where you have to go into control panel and find the driver in the "sound & video game controller" list...then if you're licky it won't give a dae-1115 when you launch Pt.
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#6
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Re: Unable to locate Digidesign hardware - Aaaargh
What do you mean? I still have issues in W7/64 where it cannot locate the hardware and I have to uninstall/reinstall the driver each time.
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Help Us Help You ______________________________________ Chris Pro Tools 2024.3 Focusrite LS56 Focusrite Pro40 (2) TC Electronic Studio Konnekt 48 Avid Artist Mix/Control Slate Digital VRS8 Analogue Tonebuss 24 Channel UAD-2 OCTO Core Accelerator UAD Volt 2 macOS 10.15.7 32 GB DDR4 RAM 4.01GHz Quad-Core Intel Core I7 NVIDIA GeForce GT 740 2 GB |
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