Can't get Pro Tools 11 Authorised

[sciascia]

Hi There,

I have an iLok 2 and have followed the instructions on the iLok site but for the life of me I can't get this working sorry.

The iLok manager (which frankly, looks like a cheap port of a Linux app) gives me a useless error:
- "Error Summary"
- Then no message
- Then "Press OK to end this operation"

I've tried searching but all I see are endless threads from a few months ago full of people who seem as frustrated as I am - sorry if I missed the solution amongst that lot.

I realise no one from Avid will read this but I've found the switch to iLok nothing but frustrating. I find myself traveling form work to home all the time because I've left my iLok in that special place so I don't lose it.

I want to make music, not manage licenses - we've paid for the right to do that haven't we?

Rant over, any help would be much appreciated.

Cheers

[James Drake]

What OS and version of iLok License Manager are you using?

With OS 10.8.4 and and iLok License Manager 2.2.1 I've not had a problem.

[sciascia]

Thanks heaps for the reply,

I'm using 10.8.4 and iLok manager 2.2.1 (it wasn't previously installed with this computer).

Like I say, I get an error with no description - transferring the licenses is as simple as logging into the account and dragging the licenses onto the iLok 2 right?

[sciascia]

Also forgot to mention that I was able to transfer my Waves licenses from iLok 1 to iLok2 using the license manager - no problems.

[sciascia]

I just restarted and tried the whole process again - but see the same unhelpful error when I try to copy the licenses over:

[sciascia]

Sorry, crossed posts - will checkout the video now

[Bruce Paine]

Originally Posted by sciascia

Thanks heaps for the reply,

I'm using 10.8.4 and iLok manager 2.2.1 (it wasn't previously installed with this computer).

Like I say, I get an error with no description - transferring the licenses is as simple as logging into the account and dragging the licenses onto the iLok 2 right?

There is a link to a tutorial video of how to do this on this thread:
Sticky: How to Activate and Download Pro Tools 11