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Old 12-04-2018, 10:04 AM
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KV626 KV626 is offline
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Default Complete Plug-in Bundle renewal

I just renewed my Pro Tools upgrade plan along with my Plug-in bundle. I bought the renewal at sweetwater. Everything went well with the Pro Tools license activation but I don't see anything in my account to renew the Plug-in bundle. My plan supposedly ends today but where is the option to renew? ...and why does it say "3 days left"?


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Last edited by KV626; 12-04-2018 at 10:15 AM.
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Old 12-04-2018, 10:31 AM
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Default Re: Complete Plug-in Bundle renewal

Out of curiosity, did you refresh the license within the iLok Manager (the green circular arrow icon?)
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Old 12-04-2018, 10:48 AM
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Default Re: Complete Plug-in Bundle renewal

Quote:
Originally Posted by KV626 View Post
...I don't see anything in my account to renew the Plug-in bundle. My plan supposedly ends today...
I don't see a renewal product on Sweetwater's site, so if you bought this you would simply redeem the code when your current license expires to get a new license bundle.
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Old 12-04-2018, 11:09 AM
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Default Re: Complete Plug-in Bundle renewal

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Originally Posted by jeffro View Post
I don't see a renewal product on Sweetwater's site, so if you bought this you would simply redeem the code when your current license expires to get a new license bundle.
Oh, I see. Somehow I thought the Plugin bundle was renewable just like Pro Tools so I was looking for a renew button or something.

I just activated the new code it's all good now. Thank you!


...Now I'll just wait for Falcon to pop up in my account
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Old 12-04-2018, 11:10 AM
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KV626 KV626 is offline
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Default Re: Complete Plug-in Bundle renewal

Quote:
Originally Posted by Goobs View Post
Out of curiosity, did you refresh the license within the iLok Manager (the green circular arrow icon?)
Now that it's activated, the new bundle license was on my ilok - everything's fine
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NI Komplete Ultimate 11 • Albion One • Soundiron Choirs • Pianoteq • Analog Lab • VSL SE/Chamber Strings • etc
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Old 12-04-2018, 11:20 AM
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Default Re: Complete Plug-in Bundle renewal

i renewed and activated and the new license works and all but my account page and App Man still have the expiration message so i been kinda ignoring it for a month
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Old 12-30-2018, 08:54 PM
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Default Re: Complete Plug-in Bundle renewal

Quote:
Originally Posted by jeffro View Post
I don't see a renewal product on Sweetwater's site, so if you bought this you would simply redeem the code when your current license expires to get a new license bundle.
I had the same issue. I followed your link, and was able to put in the activation code from my Sweetwater purchase. I thought the renewal would start at the end of my current license, but instead, my Avid Products page shows 2 separate activations ... one the expires on Jan 24 2019, and a new one just below it that expires a year from today on Dec 30 2019. It seems it ripped me off for the 24 days left in my current subscription, or am I misunderstanding that?
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Old 01-05-2019, 04:59 PM
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Default Re: Complete Plug-in Bundle renewal

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Originally Posted by Songster View Post
I had the same issue. I followed your link, and was able to put in the activation code from my Sweetwater purchase. I thought the renewal would start at the end of my current license, but instead, my Avid Products page shows 2 separate activations ... one the expires on Jan 24 2019, and a new one just below it that expires a year from today on Dec 30 2019. It seems it ripped me off for the 24 days left in my current subscription, or am I misunderstanding that?
The product I linked to is a new copy, not a renewal. That's why I stated "I don't see a renewal product on Sweetwater's site" and to "redeem the code when your current license expires to get a new license bundle" since the clock starts upon redemption/activation. Sorry if this was not clear enough.
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