transfer PT 18 perpetual

[kenp28]

Not sure best way to go about this.Close friend has passed away.I would like to transfer his PT18 Perpetual from his computer to mine without involving his widow and pay her for the software.I have all his Avid,Ilok,and email account info from his widow.
What is the best way to go about this?When I log into his ilok manager it says it is owned by another user and number of licenses is 1.
His ilok manager says license is active,1of 1 activation used,owner another user,allow transfer NO,Queued NO,
Cannot deactivate it that option is greyed out.It was suggested that I just deactivate it on his Mac and reactivate it on mine.
Have downloaded TOO form from Avid but its instructions says that I need to purchase ASC code for $39.95 then deactivate it.(I am so confused by all the instructions I read} Also read a lot of threads that Avid doen't get back to people trying to do this.
Any help suggestions welcomed.
Thanks

[jeffro]

Sorry for your loss. I'll get a support case started for you so please look for a case notice email soon.

[kenp28]

Awesome
Thank You Very Much.I will be looking for it.