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  #1  
Old 04-15-2020, 01:40 PM
othon ribeiro othon ribeiro is offline
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Default pro tools 2020 crashes when opening session

Hello friends,

every time i open a session on pro tools 2020.3 it crashes and close.

I can create a new session but after closing it (even without any plugin) when opening the same problem occurs.

I did a clean install of osx Catalina and PT 2020, and it didn't solve my problem.

Could someone help me?
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  #2  
Old 04-15-2020, 01:51 PM
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JFreak JFreak is online now
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Default Re: pro tools 2020 crashes when opening session

Hi, welcome to the community.

Does the same thing happen when you create a new session, import your old session data, save it, and then re-open the newly created session?
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  #3  
Old 04-15-2020, 02:06 PM
othon ribeiro othon ribeiro is offline
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Default Re: pro tools 2020 crashes when opening session

I already imported the data for the complete session, I saved the session and when I reopen the same problem happens
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Old 04-15-2020, 02:30 PM
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Default Re: pro tools 2020 crashes when opening session

Sounds strange. If you have any 3rd party plugins installed, move them to unused folder and try again. Even a single badly behaving plugin can cause problems.
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  #5  
Old 04-15-2020, 03:31 PM
othon ribeiro othon ribeiro is offline
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Default Re: pro tools 2020 crashes when opening session

Quote:
Originally Posted by JFreak View Post
Sounds strange. If you have any 3rd party plugins installed, move them to unused folder and try again. Even a single badly behaving plugin can cause problems.

I moved the third party plugins and the problem continues.

I also moved all the pugins, including avid plugins to the unused folder and the same.

Pro tools 2019.12 work fine, only in 2020.3 I have this problem.
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  #6  
Old 04-15-2020, 03:32 PM
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Default Re: pro tools 2020 crashes when opening session

Sounds so strange I believe you need to contact Avid Support
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  #7  
Old 04-15-2020, 03:40 PM
othon ribeiro othon ribeiro is offline
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Default Re: pro tools 2020 crashes when opening session

Quote:
Originally Posted by JFreak View Post
Sounds so strange I believe you need to contact Avid Support

Thanks.

I will continue researching and if I find the solution I will post here.
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  #8  
Old 04-16-2020, 05:00 AM
musicman691 musicman691 is online now
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Default Re: pro tools 2020 crashes when opening session

Othon:
Does your iMac have a Fusion system drive? They're not really that good for working in PT.
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  #9  
Old 04-16-2020, 08:01 AM
diskodonz diskodonz is offline
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Default Re: pro tools 2020 crashes when opening session

Same problem here. Can't open any session. Protools immediately crashes.

Mac Pro Mid2010, OSX 10.14.6, 4x SSD, protools 20.3.163
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  #10  
Old 04-16-2020, 12:39 PM
othon ribeiro othon ribeiro is offline
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Default Re: pro tools 2020 crashes when opening session

Quote:
Originally Posted by musicman691 View Post
Othon:
Does your iMac have a Fusion system drive? They're not really that good for working in PT.
no, i don't have fusion installed on my mac
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